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Audi won't repair A4 under warranty due to modified ECU - what can I do? 11 Feb 2014 (Ask HJ)
I have an 18 month old Audi A4 2.0 TFSI with 13,000 miles on the clock. Recently the engine lost compression so I took it to a local Audi dealer and they... -
Can I cancel my purchase without penalty within 7 days if I buy a car online? 14 May 2021 (Ask HJ)
I'm confused about my rights when buying a new car online from a main dealer. Am I allowed to cancel within 7 days from delivery without penalty? -
Dealer won't extend my used car's warranty during lockdown. Is this a common occurrence right now? 14 Apr 2020 (Ask HJ)
I bought a 2012 car in October 2019 from a dealer, which came with a twelve month warranty. Following Government guidelines, we have self-isolated. Consequently... -
Am I being penalised for using Honda Happiness Accident Assistance by my insurer? 28 Apr 2012 (Ask HJ)
I have a 1.4 manual Jazz and would use the services of Honda Happiness Accident Assistance if the need arose. However my current insurance with Sainsbury’s... -
What should I replace my Renault Twingo with? 12 Dec 2016 (Ask HJ)
I have had my RenaultSport Twingo for five years and am looking at replacing it after 94,000 miles. It has always been a big enough car for me, but I'm... -
Skoda Octavia vRS timing chain failure - where do we stand? 5 Dec 2015 (Ask HJ)
My stepson's Octavia vRS has recently suffered a catastrophic timing chain failure. We are awaiting a full garage report but they have confirmed the problem... -
Mazda RX-8 poor compression 12 May 2011 (Ask HJ)
I have a 2004 Mazda RX8 192 that I bought in April 2005 with 5,000mls on the clock. I bought it from a Mazda Dealer with a full service history and I have... -
ESPer rants-on 19 Sep 2010 (Ask HJ)
I have become an unfortunate member of the now infamous ESP light staying on problem with my beloved Golf. My problem started mid August 2010. The ESP... -
Could you recommend a used car for £6000? 19 Aug 2010 (Ask HJ)
I have £6000 to spend on a used car. It should be 1.4 litre with a petrol engine, to cover about 7000 miles per year, mainly short 3-10 mile journeys and... -
Should I swap my Euro5 diesel for a hybrid? 21 Nov 2018 (Ask HJ)
I drive a 2012 Volkswagen Golf diesel (Euro5). For work, I drive 65-miles-a-day. What with the rising price of diesel, I'm thinking of getting a hybrid.... -
My five year old Audi A5 needs £1300 of servicing - is this a fair price? 10 Jan 2018 (Ask HJ)
My Audi A5 will be five years old in February. It's been fully serviced by Audi since new, and covered 38,000 miles. I'm told by the dealer that I now... -
Gearbox failure on Audi TT - who should pay for repairs? 2 Apr 2014 (Ask HJ)
About 18 months ago my Audi TT's gearbox failed. I had an extended warranty policy and they agreed to cover the costs. I was slightly perturbed that they... -
Should the dealer replace my cam belt? 30 Sep 2012 (Ask HJ)
I bought a Citroen C4 Picasso 1.6hdi vtr+ 2 weeks ago from Arnold Clark Northwich. It's a 57 plate Picasso with 39,000 miles on the clock and I have noticed... -
How does the quality of a SEAT compare to the quality of a Volkswagen? 21 Jul 2012 (Ask HJ)
Can you advise how the quality of a SEAT compares with the equivalent Volkswagen? Is there really a significant difference in the build and finish to justify... -
Is buying a diesel van a good idea, bearing in mind the problems I hear about expensive emissions equipment repairs? 25 May 2018 (Ask HJ)
My dad is wanting a van for approximately £2000. He's never had a van or a diesel vehicle. I myself am a car enthusiast; I've bought, repaired and sold... -
What is my BMW worth given its famous previous owner? 19 Nov 2025 (Ask HJ)
I own a 2016 BMW 750i with every conceivable extra - new price £81,915. The car was owned by Francis Rossi from new to my purchase in September 2020. Car... -
How can I look after my car to prolong its life? 4 Nov 2025 (Ask HJ)
Having previously owned two Alfa 159s I am currently the proud owner of a 2018 Alfa Romeo Giulia diesel 2.2 180 Super. I purchased it new I have now completed... -
What rights do I have for a car bought from a private seller? 9 Aug 2024 (Ask HJ)
I bought a Vauxhall Astra 2011 car from a private seller, who mentioned in the advert, verbally, and on WhatsApp that it was in good condition. I was allowed... -
My dad has been diagnosed with dementia, can my mum still drive his car? 6 Sep 2022 (Ask HJ)
My dad has been diagnosed with dementia and - therefore - cannot drive. My mum can still drive but the car is in his name and so is the insurance, with... -
Can you recommend a car to keep for eight years? 31 Jan 2022 (Ask HJ)
We are looking to change our 11 year old Honda Insight. We are likely to keep the next car eight to 10 years, and realise we are in a time of rapidly changing...
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