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Can I terminate a PCP early? 7 Apr 2020 (Ask HJ)
I have a Smart EQ ForFour electric car which I leased Feb 2019. The lease runs for three years. I'm a year in and I’d like to hand the car back. I have... -
Great Volkswagen customer service 5 Nov 2015 (Ask HJ)
My wife has a Volkswagen Golf 1.4 which recently developed a fault. The EPC and catalytic converter warning lights came on. We booked the car in to Peter... -
Should a manufacturer's warranty cover a faulty USB socket? 25 Mar 2015 (Ask HJ)
I took my 12 month old Kia Sorrento back to the garage for my 12 month service. AS well as the service, the dealer was going to fix the cigarette lighter,... -
Should a dealer warranty cover a faulty DPF? 24 Jul 2013 (Ask HJ)
We recently purchased a 2009 Honda Accord Tourer, with 62,500 miles and dealer warranty. After three weeks, the DPF light came on and the dealership sent... -
Honda Jazz recall - can you help? 9 Jan 2013 (Ask HJ)
I have a Honda Jazz (registered 3 Jan 2005) and have covered 76,000kms (47,500 miles) to date. I am now getting a noise at the back when driving at... -
Quieter tyres for a Jetta? 20 Aug 2012 (Ask HJ)
I perhaps foolishly bought a new VW Jetta 2.0TDi about 9 months ago. I have not covered as high a mileage as I anticipated and the Hancook Ventus Prime2... -
My Citroen C4 automatic goes into 'Limp' mode despite having a new stop light switch - why? 20 Jul 2010 (Ask HJ)
My Citroen C4 automatic is a sweet car and the automated manual transmission works superbly and smoothly. My 56-plate example is ex-Motability and has... -
The quick answer 25 Jan 2010 (Ask HJ)
Having been a 'petrolhead' for many years, owning a string of high performance saloons, I am afraid the time has come to change habits. With ever increasing... -
Distance relative 25 Jan 2010 (Ask HJ)
My wife and I wish to replace our automatic car, which is now only used for short journeys covering approximately 2,000 miles annually. Reading your weekly... -
What age car should I buy? 22 Dec 2021 (Ask HJ)
I am really not used to buying cars so I am wondering on a basic level is it better higher mileage younger car or older car but lower mileage? I am looking... -
Is it worth spending more to get a manufacturer approved-used car? 12 Mar 2018 (Ask HJ)
My Hyundai i20 was written off recently. My insurer has offered me £3695 to find a replacement. I found one on the AA used car website from for that price,... -
Can't drive new car due to registration problems - Is he dealer liable? 28 Jun 2016 (Ask HJ)
I ordered a new Ford Mustang in January and was told that delivery would not be until September 2016. In the meantime I bought a specific "66" number plate... -
Age of car and registration 13 Nov 2012 (Ask HJ)
A friend is looking to replace his BMW 750 V12 with a later 760. He's come across a car that the dealer says is '06, but my friend knows was built in late... -
Dealer selling my old car with false info 7 Jul 2012 (Ask HJ)
I recently sold my Audi TT to a local garage in and have now discovered that he has sold it on to another dealer who is advertising it on the internet... -
Sold an ex-paramedics car 11 Apr 2012 (Ask HJ)
I bought a Volkswagen Touran from an Arnold Clark superstore over a year ago. The car has had many problems during my ownership the most recent being... -
I'm rejecting a car but the dealer is deducting £2000 for loss of value, is this fair? 31 Jul 2023 (Ask HJ)
I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but... -
Can I avoid having my car written off? 14 Apr 2012 (Ask HJ)
I have had since new a much-cherished top of the range Volvo V70 Cross Country, first registered January 1999. The car has covered 208,000 miles but looks... -
How do I fight an unfair parking ticket on private land? 20 Mar 2023 (Ask HJ)
Please can you advise me the best way to appeal a car park charge, when it was on private land with a ticket machine that only accepts debit cards and... -
I bought a car that turned out to have an incomplete service history - what should I do? 8 May 2023 (Ask HJ)
I recently bought a two and a half year old car which was advertised as having the remainder of the manufacturer warranty. I now see that the service history... -
If at public charge points an EV can charge from 40% to 80% in about 40 mins, what happens when the 80% charge is reached? 25 Nov 2019 (Ask HJ)
If at public charge points an electric car can charge from 40% to 80% in about 40 mins, what happens when the 80% charge is reached? Does the car continue...
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