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My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of... -
Will I be able to drive my Volkswagen Grand California after 2030? 23 Aug 2021 (Ask HJ)
I am contemplating buying a new Volkswagen Grand California, which after adding extras will probably set me back over £90,000. With the end of petrol and... -
I need a small but family friendly car for £11,000 - what do you recommend? 17 Aug 2021 (Ask HJ)
My wife currently has a 2015 Honda CR-V 1.6 diesel. I have recently purchased a Volkswagen Kombi van which we now use for all family trips, meaning the... -
How can I fix my Volkswagen Golf's DPF problems? 18 May 2021 (Ask HJ)
I have a 2011 Volkswagen Golf Plus diesel with approx 54,000 miles on the clock. It has a problem with the DPF (diesel particulate filter) light which... -
I'd like something that's fun to drive, good looking and reliable. Any suggestions? 21 Jan 2021 (Ask HJ)
My 2018 Land Rover Discovery Sport will be 3 years old in July, with about 20k miles on the clock. I usually change my car every 3 years when they go out... -
Which SUV would you suggest? 4 Oct 2018 (Ask HJ)
I currently drive a BMW 520d but am looking to change to an SUV. Comfort, quiet and good visibility are the most important attributes - my mileage is now... -
Why is water soaking the footwells on one side of my Volkswagen Golf? 23 Jan 2018 (Ask HJ)
Yesterday I discovered water ingress in the front and back near side footwells of my Volkswagen Golf. Recently we have been having problems with condensation... -
What do you think of a used Renault Kangoo Van? 17 Nov 2017 (Ask HJ)
My son needs a vehicle to drive to and from work, and occasional use as an overnight bed. He prefers Volkswagen or Ford, we've seen a £3595 2014 Renault... -
Is there a defeat device in my Porsche Macan as with the Volkswagen EA189 engine? 17 May 2017 (Ask HJ)
I have a 2014 Porsche Macan 3.0-litre diesel, bought new. It recorded 42mpg or better on a long run and 39mpg average on short urban runs. Porsche wrote... -
The dealer refuses to replace/repair my faulty car - what should I do? 3 May 2017 (Ask HJ)
I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but... -
What's the better option for me - SEAT Leon or Volkswagen Golf? 8 Jan 2017 (Ask HJ)
I'm looking at two estate options, both approximately £17,000. The choice is between a 2016 SEAT Leon ST FR 1.8 petrol, second a 2016 Volkswagen Golf TDI... -
My Volkswagen Golf has done 57,000 miles, do I need to change my cam chain even if it has no problems yet? 2 Jan 2017 (Ask HJ)
I have a Volkswagen Golf Mk6 TSI and I was wondering what the guidelines for a cam belt/chain replacement are? I have done 57,000 miles with no change,... -
Is my Tiguan’s engine failure related to the emissions fix? 3 Dec 2016 (Ask HJ)
We bought a 62 plate Volkswagen Tiguan 2.0 TDI 4Motion 10 months ago with 32k on the clock. It had the emissions fix in August and has been a bit lumpy... -
Why is my Volkswagen Touran using so much oil? 23 Nov 2016 (Ask HJ)
I have a 2013 Volkswagen Touran 1.6 diesel with 13,000 miles on the clock. Recently the car has been giving me some problems. A while ago it was emitting... -
Volkswagen Caravelle burning oil 18 Oct 2016 (Ask HJ)
I purchased a used Volkswagen Caravelle eight months ago for £23,000 from a large specialist dealer. The car has one previous owner and has covered 73,000... -
Teves Mk60 ABS/ESP problem 9 Oct 2014 (Ask HJ)
I have a 2008 Volkswagen Golf V with the common Teves Mk60 ABS/ESP problem. The local dealer has identified that the unit needs to be replaced. I have... -
Volkswagen engine problems 24 Jul 2014 (Ask HJ)
Over the years I have had a couple of Volkswagen twin charger problems. The first was a new Golf 160 TSI DSG. The car’s first 37,000 miles were problem... -
How do I know whether my garage did an oil change or not on my Volkswagen Touran? 28 Dec 2013 (Ask HJ)
I had my Volkswagen diesel Touran serviced yesterday. When I got home, I checked the service book and found that they had ticked the 'Oil change: No' box.... -
Should I get a cover for my Volkswagen Golf which suffers in the winter from iced-up doors? 21 Dec 2013 (Ask HJ)
I live in Suffolk on the coast and my 2001 Volkswagen Golf sits outside, doing a relatively small mileage. I suffer with problems of heavy frost on the... -
Should my Skoda Superb DSG have been recalled for a gearbox fault? 14 Dec 2013 (Ask HJ)
I have owned a Skoda Superb 1.8 TSI DSG Estate since new in 2010, with some 20,000 miles on the clock. Why hasn't Skoda UK recalled my car as has been...
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