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• Vauxhall Mokka 1.4 turbo 4×4 - can I use Shell Vpower in my new Mokka 3 Feb 2014 (Forum)
  I have used Shell Vpower or the equivalent for many years in a number of cars includin Vauxhall Astras. I am about to take delivery of a Mokka 1.4 turbo and have contacted Vauxhall Uk about using Vpower in this vehicle as the manual reccomends 95 octane or possibly 98 octane whilst Vpower is 99 octane.
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  I bought a car that turned out to have an incomplete service history - what should I do? 8 May 2023 (Ask HJ)
  I recently bought a two and a half year old car which was advertised as having the remainder of the manufacturer warranty. I now see that the service history...
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  Plan A 4 Sep 2010 (Ask HJ)
  We have been looking to buy a 2-3 year old Mercedes A170SE auto for £10,000 - £13,000. As we want a light coloured interior and they are as rare as hen's...
• CALLING VOLVO V40 OWNERS/SPECIALISTS 20 Jan 2002 (Forum)
  Intermittent starting problem, with engine sometimes cranking unevenly then starting on 2, then 3, then 4 cylinders. Management light comes on with code for crank sensor. Car is 9 months / 7k old still under warranty. Dealer has had car three times and now replaced the crank sensor, but my feeling is that the problem is more valve related, possible with hydraulic lifters jacking / sticking.
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  Drivestrain 25 Apr 2009 (Ask HJ)
  One week after the 3-year warranty expired on my 2006 SAAB 9-3, the clutch failed. The authorised SAAB garage in Derby said they would try to recoup some...
• Toyota Corolla Saloon (2002 - 2007) - oil changes 16 Jan 2009 (Forum)
  Those of you relying on National for between service oil changes will find a 50% increase in price,and they will only do it if they use their own filter,I always take a Toyota one.This might invalidate new car warranties .The nearby Quickfit had no oil! Geriatric
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  Three and a half year old car with dmf, clutch and gearbox damage - HELP! 2 Mar 2015 (Ask HJ)
  We bought our August 2011 Passat in Feb 2013, second hand from available car. It was still under warranty and we took out an extra 2 year extended...
• Service Scam? 15 Jul 2003 (Forum)
  I am just about to get my Vauxhall serviced just to maintain the warranty and breakdown cover for the year. I have had an itemised quote for the service and noticed that they wanted to use 9 units of oil at a total cost of £36. It didn't specify the units (litre or half-litre) but the car uses 4.5 litres to fill.
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  Timing chain failure on BMW X3 7 May 2014 (Ask HJ)
  We brought a 2007 BMW X3 from a second hand car dealer, but 10 weeks later the timing chain failed. The garage where we brought the car have said they...
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  What should I buy as a first car? 30 Jun 2013 (Ask HJ)
  I asked earlier what would be a good attractive first car to buy and you guys recommended a Dacia Sandero Ambiance. I spoke to a friend who said the Dacia...
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  A used car I bought three months ago suffered transmission failure - what are my rights? 20 Mar 2018 (Ask HJ)
  I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third...
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  Why are my Mondeo's rusty brake calipers not covered by the warranty? 28 Dec 2013 (Ask HJ)
  I purchased a nearly-new 2012 Ford Mondeo 1.6 Ecoboost in June 2012 with 3500miles on the clock. The car is parked on my driveway at all times when not...
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  Lexus hybrid failure 20 Apr 2011 (Ask HJ)
  I have a RX400h, 2007 with 94,000 miles. Owned the car from new, full dealer history. I had a fault coming up on the dash saying 'hybrid system failure'...
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  Should I sell my diesel Mercedes-Benz A-Class? 23 Jun 2017 (Ask HJ)
  My car is a Mercedes-Benz A220 CDI auto. It has most optional extras and I've owned it from new. It's done 15,000 miles and will soon need an MoT, major...
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  Can I reject a car in 7 days or do I have to allow the dealer a chance to repair it? 24 May 2024 (Ask HJ)
  I bought car from a dealer and it developed a problem with the gearbox within 7 days of ownership. I receved a warranty on purchase which I am trying to...
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  What car would you recommend for a young lady who has recently passed her test? 7 Oct 2019 (Ask HJ)
  What would you recommend for a young lady who has recently passed her test and has a budget of £7000 to £8000? Reliability is important.
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  Should I get the new Hyundai i30 for a long motorway commute? 18 Jan 2017 (Ask HJ)
  I'm looking for a new car to use for a lengthy motorway commute (90 miles round trip). Kia/Hyundai appeal thanks to their generous warranties. I'm looking...
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  Are DPFs linked to EGR failures? 23 Apr 2016 (Ask HJ)
  Do you think there are links between the expensive failures of the DPF filter systems fitted to VAG group vehicles that do not routinely cover high mileages...
• advice on streetka 7 Feb 2013 (Forum)
  This stops when you build up speed. The car is still within month warranty and going back Monday to have faults fixed - fingers crossed!  Do you think it apprpriate to ask for further warranty? I feel that as soon as I leave the garage it will fail agian?
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  How do you rate the English version Mazda MX-5 Mk1? 16 Sep 2010 (Ask HJ)
  I'm thinking of buying a Mazda MX-5 Mk1. I would like to get the English version but how do you rate this against the import? Do you know the insurance...