Refine by channel:  Ask HJ (1322)    Forum (1225)    News (297)    Article (38)    productReview (20)    FAQs (10)  

Sort by: Relevance | Newest first | Oldest first

• 
  Is this 'wear and tear'? 11 Sep 2012 (Ask HJ)
  Bought a Honda Civic from a main Honda dealership six months ago, recently a Saab engineer had a look over and said (quote) "There's a transmission...
• 
  Ongoing Land Rover Discovery problems 6 Aug 2015 (Ask HJ)
  We bought a 59 plate Discovery 4 from a franchised dealer with a 12 month warranty and service pack, approx. 13/14 months ago. The car has suffered from...
• 
  Should I buy a car without a full service history? 9 May 2022 (Ask HJ)
  I am considering buying a Kia Sportage from a main dealer with 30,539 miles on the clock. It was first registered in February 2017 with a 66 plate and...
• 
  Perish, the thought 5 Oct 2011 (Ask HJ)
  I was recently on a Classic Car Tour in Italy in my 2005 Morgan Roadster. While there, the rubber hose from the fuel filler cap to the fuel tank split...
• Vauxhall Corsa C (2000 - 2006) - 05 1.4 twinport petrol oil control rings 31 Dec 2009 (Forum)
  Hi Anyone ever heard of this? All 4 oil control rings have just failed literally overnight, car had just been started and only travelled 200 yrds. Never a trace of using oil or burning oil, done 51,000 miles of which we have done 6,000 owned for 10months, 12 months warranty, warranty say wear and tear.
• can a garage charge if they don't fix it 17 Sep 2005 (Forum)
  It was taken in to the supplying garage, which changed what they called the "shower curtain" in the passenger door - and did the job under warranty. We soon discovered that the carpet in the footwell was wet again. We took it in. They did the job again. A third time we discovered that the carpet was soaking. By this time the car was out of warranty.
• 
  My DS3 timing chain is slipping, which is a known issue - should Citroen contribute even though it's out of warranty? 10 Jun 2018 (Ask HJ)
  I have been told be a local Halfords garage, where I've had my regular services done since owning a 2014 Citroen DS3, that the noise within the engine...
• Mazda 5 2.0l diesel 2008 - tensioner Failure 19 Sep 2015 (Forum)
  Please really need help here as we just finish paying this car last month and apparently what Mazda say it could cost us up to £5000 pound to fix the car and it's so upsetting that we have to pay all this money for someone's mistake we are willing to take it further if it's a possibility that we can claim this through the garage or manufacturer that did the timinng belt kit hope for a good news please any information would be apriciated thank you
• 
  My Skoda Superb's oil pump has failed - should Skoda cover the repair? 30 Aug 2010 (Ask HJ)
  I purchased a Skoda Superb 2.0 TDI brand new from a dealer in 2007. The car is now out of warranty. After I bought it I later found out that the model...
• 
  Sold an ex-paramedics car 11 Apr 2012 (Ask HJ)
  I bought a Volkswagen Touran from an Arnold Clark superstore over a year ago. The car has had many problems during my ownership the most recent being...
• Defective Child seat:refuse replacement? 28 Mar 2007 (Forum)
  By then the warranty will have expired. The car seat has a 2 year warranty. After speaking to the shop, my other half agreed we would come in and be shown how to hold it properly. Unless I find that I have been holding the car chair in some inappropriately rough manner, I can't see any reason to believe that the same fault won't occur again and by then we'll be out of warranty.
• Yaris engine design fault - any advise? 4 May 2007 (Forum)
  (Another aside - the car-by-car breakdown lists knocking from the front as a sign that the anti-roll bar bushes are failing. I've had this for over 3 years and mentioned it while the car was still in warranty. The garage claimed not to be able to find anything and told me it was OK.
• Ford Focus & TSBs 28 Nov 2004 (Forum)
  Not sure whether this is a discussion item or a technical question but here goes.. I have a Ford Focus 1.8Tddi (2002) which is not covered by any warranty (Fords has expired as non-Ford parts have been used in servicing). The problem is I get a fanbelt squeak from cold, I've checked all the pulleys and put a new belt on etc but to no avail. I was just about to give up and live with it until I read a Ford TSB that applied to my car that described this fault exactly.
• Ford Focus - international warranty 11 Dec 2011 (Forum)
  I approached my local Ford main dealer as to regards a warranty claim and was told no-way Ford don’t do 5 Year Warranties and they referred me to Ford Customer Relations who would look into the matter. Customer Relations came back saying that they could not find any thing on their Data Base relating to a 5 Year Warranty for my car, so therefore couldn’t help.
• Vauxhall Astra 1.6 - Spark Plugs And Coil Pack 31 Oct 2024 (Forum)
  Car seems fine and we’re about to go after paying him £50 for the spark plugs when all of a sudden the ESP light comes on again. He then has another look, changed the coil pack which cost us another £240 quid !
• 
  My Audi A6 Avant's gearbox has failed. Should I get a replacement car? 25 Aug 2010 (Ask HJ)
  I leased a new Audi A6 Avant 2.0TDI Multitronic from my local dealership in March 2010 under a personal lease. Two weeks ago I noticed that the gearbox...
• BMW 318i 2006 - Fuel Leak on Used Car - What Do I Do? 9 Sep 2019 (Forum)
  Hoping somebody might have an idea as consumer rights helplines are closed for the weekend. On 20th July I bought a 2006 BMW 318i with 85k for £2650 from a used car dealer. At the time of purchase he wrote 6 month warranty at the top of the invoice & gave me documents for a 6 month warranty from WMS. Due to the age of the car it only gives a 3 star warranty which doesn't appear to cover a massive amount, but figured it gave me a bit of piece of mind.
• 
  Ex-rental Range Rover? 26 Aug 2015 (Ask HJ)
  I'm looking at a 9 month old Range Rover with 8k miles sold by dealer as Approved Used Land Rover where previous owner is Enterprise (ERAC Ltd). Don't...
• 
  Buying an economical family car 30 Jan 2012 (Ask HJ)
  I currently own a 53 plate Citroen Xsara Picasso 2.0 HDi and I average 44-48mpg. I'm looking to purchase a used (up to 18-month old ) family car (£10K...
• 
  Engine warning light on Mazda 3 27 Aug 2014 (Ask HJ)
  Seven months ago I bought a 2010 Mazda 3 diesel. It has 71,000 miles on the clock and is out of warranty. Yesterday, whilst driving down the motorway,...