Mazda 5 2.0l diesel 2008 - tensioner Failure

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Sat 19 Sep 2015 01:33
Mazda 5 2.0l diesel 2008 - tensioner Failure - Help please Mazda 5 2.0 Diese
Hello everyone please I really need urgent help we change or car timing belt last year in February in our local garage and last month I drive for a few hours and I park to pick up my daughter and then the car refuse to turn on again and it was making a horrible noise like if something was broken inside the engine and we took it to the Mazda garage yesterday and they toll as the top camshaft its broken to make things worse the toll as the damage on the engine looks really bad so we need it to know the cause of the problem and in order for then to give us that information we have to pay then £200 and today the call us and toll that the reason for this to happened was that the tensioner stop working and that make the belt to be in the right position so it mess up the hole engine so we went to the garage who did the fit job and we were toll tha they change the hole kit the belt the tensioner and few other pices but the manufacture only give a year warranty for the pices that they fit so because we are out of the year warranty tha they give there is nothing they can do so my question is
For a part that they supposed to last for 5 years or 60000miles would it be posible that the manufacture only give a year warranty or it could be that the garage did something wrong that cause the problem and want to blame on the manufacture ? Please really need help here as we just finish paying this car last month and apparently what Mazda say it could cost us up to £5000 pound to fix the car and it's so upsetting that we have to pay all this money for someone's mistake we are willing to take it further if it's a possibility that we can claim this through the garage or manufacturer that did the timinng belt kit hope for a good news please any information would be apriciated thank you

Edited by Help please Mazda 5 2.0 Diese on 19/09/2015 at 01:37

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Sat 19 Sep 2015 08:07
Mazda 5 2.0l diesel 2008 - tensioner Failure - RobJP

If the parts were faulty they would most likely have failed within a few weeks of fitting. If the garage had fitted the parts poorly then, again, the failure would have shown up within days or weeks.

The fact that it all lasted 18 months says that the parts were of reasonable quality, and that the garage took reasonable care in fitting them

If you want to be covered against any possible failure, you need to buy a warranty on your car - HJ recommends 'Warranty Direct' (there are other companies too, prices and levels of cover vary)

www.honestjohn.co.uk/car-warranty/advice/is-it-wor.../

You gambled, and this time you lost. Learn from it for the future.

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