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I was sold a Fiesta which had had a used engine fitted from a breaker's yard - what can I do? 4 Sep 2011 (Ask HJ)
In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was... -
Saab 93 off the road due to coil spring on back order 8 Jun 2011 (Ask HJ)
My Saab 9-3 went in for a service two weeks ago and was diagnosed with a broken coil spring. To begin with I was delighted with Saabs response that they... -
Why will my dealer not repair an ESP fault on my Audi A3 under warranty? 21 Mar 2011 (Ask HJ)
I recently purchased a 2006 Audi A3 with full Audi service history and 47,000 miles on the clock. The ESP light has appeared and I have had a diagnostic... -
Golf war 7 Aug 2010 (Ask HJ)
On 23 October 2009 I purchased a 2002 Golf 130 TDI from an established dealer for £4,500. It had 97,500 miles on the clock, but single owner and FSH, main... -
Just bought a car with a noisy turbo. Dealer says it's ok but independant mechanics say it's not. What should I do? 19 May 2010 (Ask HJ)
I bought an 56 Audi A3 1.9TDi with 80,000 miles last week from a reputable dealer. On the test drive we commented that it sounds like a police car siren.... -
The engine has failed in my 5-year-old car just out of warranty. What now? 26 Jan 2021 (Ask HJ)
I own a 2015 Peugeot 308 1.2 Puretech. I've taken it to a garage because of light misfire under load. The dealer is not clear on technical issues but says... -
What secondhand, ULEZ-compliant cars do you recommend? 2 Aug 2021 (Ask HJ)
I'd like to buy a secondhand, ULEZ-compliant car to drive daily on the motorway. I have £8000 to spend. Which car would you recommend? -
Our newly bought car failed after six weeks - the dealer refuses liability, but do we have a case? 12 Dec 2017 (Ask HJ)
I recently bought Volkswagen Scirrocco 1.4 TSI for my son. It has had two previous owners and was bought from a second hand car dealer with 39,000 miles... -
Faulty S-MAX - What are our options? 7 Apr 2016 (Ask HJ)
We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from... -
Should I take a trader to court over a faulty car? 10 Sep 2014 (Ask HJ)
I have recently brought a car from a trader without a warranty. I bought the car two and a half months ago, but have had nothing but problems with it.... -
My used Peugeot is causing problems - what do I do? 29 Apr 2014 (Ask HJ)
I purchased a 2006 Peugeot 207 at the end of January. I was mislead as to its mileage when emailing them and discovered it had done more when test driving... -
Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work... -
Why won't my warranty cover an engine seizure caused by an incorrectly-torqued oil sump plug? 20 Jul 2013 (Ask HJ)
I write to advise extreme caution with regard to the purchase of AA warranties. I am 83 years of age (a retired school teacher) and I have had a number... -
Lots of serious problems with a recently purchased £4800 car 9 May 2013 (Ask HJ)
I recently bought a BMW 330 for £4800. On way home the engine management light came on. The dealer was informed and he more or less said its how you drove... -
Why does my new Toyota RAV4 return such poor fuel economy? 6 Sep 2012 (Ask HJ)
I read with interest your comment about fuel economy and that no car will match the published figures. I bought a RAV4 (our third) in December 2011 from... -
I put unleaded into my diesel BMW by mistake - should I have it flushed? 11 Mar 2012 (Ask HJ)
I drive a BMW 320d. As an ex-Shell employee I always look out for V-Power Diesel as I like its performance and cleanliness. For several months Shell have... -
Small fault, possibly large bill, who should pay? 13 Nov 2011 (Ask HJ)
My Toyota 2008 25000miles bought from independent dealer 1st Sept 2011 We had a problem with our 2008 Yaris 1.3 SR within the 1st week of ownership... -
Problem with car bought 2 months ago 3 Nov 2011 (Ask HJ)
Hi HJ, let me know your favourite charity and I'll bung a few quid if you can advise me. Bought a Volvo S40 1.6D, Dec 07 model, 38k miles from an Evans... -
I've bought an Audi A4 which was wrongly described and has faults - where do I stand? 18 Aug 2010 (Ask HJ)
I recently bought an Audi A4 Avant 1.8SE from a dealer. It was registered in 2002 so I assumed (incorrectly) that it was a B6 model and priced it accordingly.... -
Refund or repair? 13 Jun 2015 (Ask HJ)
I recently purchased a 2008 BMW 520d from an independent dealer for the sum of £5425. The recorded mileage at the time of the sale was 129,420 miles. On...
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