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  Can non UK residents get car insurance? 1 Dec 2014 (Ask HJ)
  I am non-resident in UK but own some properties, pay income tax and council tax. I am having difficulty insuring my car as most companies will now not...
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  Volkswagen Golf Mk6 Camchain wear 16 Dec 2012 (Ask HJ)
  You might want to add to your car by car that my 2009 Golf 1.4TSI 122bhp has just had to have its cam chain replaced at 44,000 miles. Might be worth...
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  Should my husband buy this Mercedes-Benz CLK with 200,000 miles? 13 Jul 2010 (Ask HJ)
  Please could you tell me if you would touch this 2002 Mercedes-Benz 320 CLK open top car which my husband is considering? One owner, full Mercedes-Benz...
• VW Headlamp/Switch 16 Nov 2001 (Forum)
  VW do not accept any responsibility despite a recall in Sept 97 for the wiring loom (which was done prior to us buying the car). The most recent switch to burn out did so within 12 months of the previous one which had been replaced under warranty so VW say the replacement is not covered by the warranty and we must pay for it.
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  What repair can I expect from the dealer? 16 Feb 2013 (Ask HJ)
  Our 06 SEAT Alhambra had faults when we bought it in May 2011 (it had not been fully checked) and has had constant faults since. It is now out of warranty...
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  The right screen wash for a Volkswagen Polo 7 Jan 2011 (Ask HJ)
  The last two winters a cable has burst leading to the rear screen washer. Screenwash pours into the passenger footwell when operating the back screen...
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  When should I service my Golf? 20 Jun 2012 (Ask HJ)
  The service intervals on my 1.6 TDI Golf are quite long. According to the display it will require its first service at about two years. The car is now...
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  Will aftermarket accessories invalidate my warranty? 21 Oct 2020 (Ask HJ)
  I recently bought a brand new MINI Cooper. It doesn't have sat nav as standard so I bought the Mini Click and Drive base system from a company selling...
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  Can I use an independent garage for my car's first service? 7 Jun 2021 (Ask HJ)
  I have a Kia Rio GT Line, which is due for its first service. I would like to hear your thoughts on whether I should go to the main dealer, which is quite...
• Alfa Romeo Rust Warranty 28 Feb 2005 (Forum)
  Just before it's first service, I noticed a fair amount of rust on the exhaust silencer. I pointed this out when I took the car in and the garage told me that this would not be covered by the anti perforation warranty as the exhaust 'still worked'. It's now due for it's second service and the rust is worse than ever. Admittedly there are no obvious holes and the unit appears solid but clearly, at some point in the not too distant future, but presumably after the warranty has expired, it will need replacing.
• Seat Ibiza 2018 (18) - Seat - Approved used under Warranty - Rejection ? 2 Aug 2019 (Forum)
  Good evening all,   I currently have a Seat Ibiza purchased end of Jan as approved used. It still has 1 year 8 months remaining warranty and has been in my possession 4.5 months.   It's had two tow-away repair's undertaken by two different dealerships (not the purchasing dealership mind) for major faults.
• Mitsubishi servicing requirements 13 Aug 2006 (Forum)
  Is it OK that this dealer has serviced it and not a Mitsubishi dealer? One of my friends has got me thinking, and now I am a little concerned. The car is just a runaround and not going to do very many miles, but I bought it on the basis that it had nearly 2 years manufacturers warranty remaining. If there is going to be any problems with the warranty, do I have any comeback with the dealer?
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  Hubble bubble, oil and trouble 27 Mar 2010 (Ask HJ)
  I wonder if you can please provide me with some advice as Volvo is refusing to replace a broken turbo on my 18-month-old C70 D5 (which will cost me approx...
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  Should I buy a car that missed a service? 8 Apr 2018 (Ask HJ)
  I'm looking to buy a used Nissan X-Trail 1.6 dCi from a dealer. While going over the paperwork, I noticed that the first service for the car was only done...
• French car reliability 19 Sep 2014 (Forum)
  Monday's Times reports a 'survey' (apparently from Warranty Direct) showing that the reliability of French cars is second only to Japanese, followed by S.Korea, US, Swedish, German, Italian and guess-who.  They did admit that Nissan, Honda and Mini were not classed as British.
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  Is it time to ditch the diesel? 4 Aug 2014 (Ask HJ)
  Our Ford C-Max 1.6 diesel is almost three years old and mostly used for lots of school/activity runs and averages about 35mpg. It’s worth about the same...
• Vauxhall Corsa C (2000 - 2006) - 02 1.2 - Noisy engine - warranty claim ? 9 Sep 2009 (Forum)
  Obviously, we are keen for this not to happen to ours and would like some advice on how best to approach the garage. The salesman seemed genuine and reassured us that the car is covered by a 3 month/3000 mile warranty but are they likely to refused to investigate/rectify a fault with the timing chain? Thanks in advance, Rob
• internet or dealer pro's and cons. 2 Jul 2001 (Forum)
  Am i correct in thinking that you get the VW warranty whether you buy from a dealer or not ? Has anyone bought a new VW off the 'net and had any problems with obtaining a manufacturers warranty ? Or can you just turn up at a dealer and register the car with them and get the warranty then and there ?
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  Dealer won't pay for faulty car - what are my rights? 1 Jul 2014 (Ask HJ)
  We are a couple who are not very car savvy and certainly not mechanically minded. Three months ago, we bought an eight year old Peugeot 207 with 70,000...
• Fiat Bravo 1.6 multijet (2012) - Faulty radio and main dealer trouble! 17 Feb 2016 (Forum)
  Between the Christmas and New Year break I contacted the salesman, and reported the problem. After a few calls back and forth one of his colleages called us stating that as I had their warranty, 3 yr extended with their company and run by Car Care Plan, I can should take the car to a local Fiat dealer and have the radio sorted that way. At this point the radio behaved itself for several weeks but I contacted my local dealer explained the problem and asked if they could do the warranty work.