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Where do I stand legally with a dealer I bought a classic car from? 3 Sep 2019 (Ask HJ)
I bought a 1991 Roller from a dealer a couple of hours or so journey from me. On test drive the aircon was not blowing cold, so the dealer said he'd get... -
SEAT Toledo - How long to allow for repair 7 Apr 2021 (Forum)
Thanks to a previous post on here, I understand that the 30 days I have under the CRA (2015) is frozen while the car is in for repair. https://www.businesscompanion.info/focus/car-traders/part-b-your-obligations-under-consumer-rights-act-2015-cra Question is, how long should I give them to attempt repair? -
Ford Focus (1998 - 2004) - 1999 1.8 Oil consumption question 29 Jan 2009 (Forum)
When I checked the oil level today it was about 3mm above minimum, but provided it doesn't go Below minimum then no damage would occur - is this right ? On this webpage it gives some figues for engine oil consumption but when they say NEW engines today use less than 0.5 quart of oil in 3000 miles this wouldn't apply in my case http://www.aa1car.com/library/oil_consumption.htm -
Showroom4cars Top Ten 5 Jan 2002 (Forum)
The image has only been reinforced subsequently and, although I cannot deny the virtues of the range, as a current M-B and Golf owner I wouldn't dream of buying one now. Just goes to show how irrational the consumer can be, I guess. -
I've been missold an accident-damaged, remapped car. What are my options? 20 Jun 2020 (Ask HJ)
I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no... -
A dealer won't send my car's documents, so I can't tax or insure it - what do I do? 14 Mar 2018 (Ask HJ)
I bought a used car online. The seller said he was a trader and the car was advertised as a part-exchange, just MoT'd with a one year warranty. I booked... -
I have just brought a used car and would like to know who should take responsibility for resolving a fault 7 Mar 2014 (Ask HJ)
I brought a used Volvo V50 and within a few days noticed resistance in the steering when starting to turn left. I let the second hand car dealer know and... -
My 'new' car was actually built in 2021 - where do I stand? 28 Apr 2025 (Ask HJ)
I recently purchased a car which is registeredr as a 2024 plate but has a build date of 2021. When I purchased the car I assumed it was a 2024 car. The... -
SEAT Arona - Reject car - my rights ? 25 Mar 2025 (Forum)
In September 2024 I purchased a used SEAT Arona 21377 mileage, registered 30/03/2022, from a SEAT main dealer 60 miles from my home. On 26/2/25... -
What is the point of hybrid vehicles? 14 Oct 2019 (Ask HJ)
What is the point of hybrid vehicles? For a self-charging hybrid, all electrical power would come directly or indirectly from petrol (diesel) engine. Surely... -
Does leaded petrol contain ethanol? 17 Jun 2019 (Ask HJ)
Does leaded petrol contain ethanol? -
I was sold a car with a falsified service history - what should I do? 21 Aug 2018 (Ask HJ)
I bought 2007 Jaguar XKR with 25,000 miles on it. I returned the car after 10 days because it had a few issues. I also took the car for an MoT, where £450... -
Is this poor Fiat Engineering - or just bad luck? 27 Jul 2018 (Ask HJ)
My wife bought a Fiat Panda Cross in Dec 2014 on a PCP. By Aug 2015, the rear differential was leaking oil and needed replacing. Over the period of the... -
Our used car developed a fault - is the dealership liable or the warranty company? 20 Jul 2018 (Ask HJ)
My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months... -
My BMW 3 Series suffered a wrecked engine at 45,000 miles - do I have any redress against BMW or the supplying garage? 24 Oct 2017 (Ask HJ)
My nearly seven year old BMW 3 Series has suffered oil pump failure and a wrecked engine at 45,000 miles. Do I have any redress against BMW UK or the supplying... -
My 2012 MINI Cooper has developed a timing chain issue - should MINI rectify this? 24 Oct 2017 (Ask HJ)
I purchased my MINI Cooper Convertible in 2012 and was delighted with it – it's my dream car. Last week, I heard a rattle when starting the engine and... -
Warranty company refuse to honour my warranty - what should I do? 19 Jul 2017 (Ask HJ)
I bought a car in April and it came with a third party warranty. Just over a month later it developed a fault and I claimed it under the warranty I had.... -
The timing chain on my 2013 Renault Clio has failed - should I push for Renault to cover the full repair costs? 18 Jul 2017 (Ask HJ)
I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently... -
The paintwork on my Mercedes-Benz SLK is lifting - should the dealer offer a FoC replacement car while it is resprayed? 20 Feb 2017 (Ask HJ)
I purchased a 2013 Mercedes-Benz SLK, in immaculate condition, last April from a main dealer for £20,250 with 8000 miles on the clock. The garage informed... -
Toyota Aygo gearbox problems 16 Nov 2016 (Ask HJ)
I bought a 2009 Toyota Aygo from a dealer six months ago. After the warranty for the car ended I began having problems. About a month ago the car wouldn't...

