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Should I take my van back to the dealer if it has some issues with the brakes and oil? 14 Mar 2017 (Ask HJ)
I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots... -
Is Vauxhall liable for the wiper motor failure on my 2016 Corsa? 28 Feb 2017 (Ask HJ)
My daughter has a 2016 Vauxhall Corsa. She recently had to have the wiper motor and linkage replaced as a single unit. We thought this would be covered... -
A trader won't compensate me for missing extras - do I have legal recourse? 22 Feb 2017 (Ask HJ)
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your... -
Can I sue a garage for giving bad advice? 15 Dec 2016 (Ask HJ)
My son has has numerous warning lights appear on the dashboard of his 2012 Volkswagen Polo 1.2 TSI. He immediately took it to a local garage and was told... -
Is my Tiguan’s engine failure related to the emissions fix? 3 Dec 2016 (Ask HJ)
We bought a 62 plate Volkswagen Tiguan 2.0 TDI 4Motion 10 months ago with 32k on the clock. It had the emissions fix in August and has been a bit lumpy... -
Nissan Micra gearbox problems 8 Nov 2016 (Ask HJ)
I own a Nissan Micra with a manual gearbox. I have had the car from new (five months) and had no problems until recently. Indeed, when the weather became... -
Volkswagen Caravelle burning oil 18 Oct 2016 (Ask HJ)
I purchased a used Volkswagen Caravelle eight months ago for £23,000 from a large specialist dealer. The car has one previous owner and has covered 73,000... -
Jaguar XF injector problems 11 Oct 2016 (Ask HJ)
We bought a 2011 Jaguar XFR from a main dealer five months ago. Yesterday, the oil warning light came on and the car started blowing out smoke. It was... -
Why are wiring problems not covered by extended warranty ? 23 Sep 2016 (Ask HJ)
Four months ago I bought a second hand Citroen C4 Picasso automatic from a local dealer. I also paid to extend the warranty for 12 months. Within a month,... -
Skoda Superb - Skoda block delivery of new Superbs to NCD buyers 30 Jun 2016 (Forum)
So my question is are they legally obligated to complete the sale at the agreed price and does the Consumer Rights Act provide me with any protection on this? -
Minor damage - repair or leave it? 18 Feb 2016 (Ask HJ)
Yesterday I discovered some minor damage to the rear door of my Mazda 3 (purchased three months ago). I don't know how or when it happened. It's quite... -
traders responsibility 19 Dec 2015 (Ask HJ)
3 weeks ago I bought a 2011 C Class from an independent trader, the car was advertised as having 18" AMG alloy Wheels. Because of last weeks snow storms... -
Misrepresented service history 17 Dec 2015 (Ask HJ)
I bought a two year old Jeep Grand Cherokee from a Jeep dealer. It was advertised as having a full service history but after I received the documentation... -
PAS rack failure 5 Sep 2015 (Ask HJ)
August 2014 I purchased 58 plate Mondeo 2.0L TDCI 43.000 miles Plus a years warranty from a Nissan Dealer. At point of sale there was a new PS pump to... -
Media system issues on a Jaguar 10 Jun 2015 (Ask HJ)
I bought this as a used Jag Management car in 2014, it is a 2013 model so still under warranty, has done 26000 miles FSH. I had a problem with the Media... -
What's wrong with my Hyundai ix35? 5 Mar 2015 (Ask HJ)
I have a 2012 Hyundai ix35 1.7 diesel, which is under a finance agreement. The vehicle frequently goes into limp mode, exclusively under acceleration such... -
Out of warranty Kuga fault - Shouldn't Ford pay for repairs? 20 Feb 2015 (Ask HJ)
We bought a new Ford Kuga diesel in December 2009. The windscreen has not been glued correctly causing the electrics to blow. The bill was £1200 to dry... -
When am I legally obliged to reject a car? 8 Feb 2015 (Ask HJ)
Three months ago we bought a Ford S-Max. Within a week it developed an intermittent 'engine malfunction' warning and our local garage did a diagnostic... -
Fiat 500 will not pull away on hills 14 Jan 2015 (Ask HJ)
Our 2014 Fiat 500C will not pull away on hills, without heavy revving. The dealer has taken the car in three times, but the problem hasn’t been fixed.... -
Clutch failure after 6 weeks - should the dealer pay for repairs? 25 Oct 2014 (Ask HJ)
I bought my daughter a used Vauxhall Corsa (2009l) eight weeks ago. This week it broke down with a clutch problem, which we consequently discovered was...
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