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• AA Warranty - How to cancel 2 Apr 2008 (Forum)
  We've had a AA Warranty on our car since we purchased since 2002. We have recently sold the car. I telephoned the AA to cancel and because it was least renewed in March 2007 and we made a claim shortly after we have to pay the installments to March 2009!
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  Do new cars make more sense now used prices are so high? 12 Sep 2023 (Ask HJ)
  In years gone by I would regularly buy new cars, but having got into Options, a type of lease purchase, I decided new cars were a waste of money. Now...
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  Buying a reliable and economical car 30 Jun 2013 (Ask HJ)
  I am retiring in a few weeks and want to change my car. I currently own a Volkswagen Passat diesel, but want something completely different after a run...
• Nissan Micra SE 1.4 Automatic - New or 2nd hand steering wheel under warranty? 19 Nov 2013 (Forum)
  Hi, I bought a used car in September(very low mileage). This car broke down under the dealer's 3 month warranty & steering wheel needed replacing. Dealer has replaced with very old, shabby replacement with which I am not happy.
• Nissan Micra SE 1.4 Automatic - New or 2nd hand steering wheel under warranty? 19 Nov 2013 (Forum)
  Hi, I bought a used car in September(very low mileage). This car broke down under the dealer's 3 month warranty & steering wheel needed replacing. Dealer has replaced with very old, shabby replacement with which I am not happy.
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  Why does the warranty provided with a Volkswagen Golf we bought only cover a maximum claim of £300? 4 Jun 2011 (Ask HJ)
  My wife recently bought a low mileage used Volkswagen Golf automatic from Partingtons of Woking. We were very impressed with the pre-handover service received,...
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  Alternator failure - is the dealer liable? 6 May 2015 (Ask HJ)
  My son bought a used car from a dealer a month ago. It broke down last week and the AA said the alternator had burnt out. The trader will not fix or pay...
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  Test Drive Insurance 20 Apr 2011 (Ask HJ)
  I'm selling my car privately. The purchaser will want a test drive. What do I need to do about insurance?
• Ford Puma - Ford warranty advice please 5 Mar 2025 (Forum)
  Before I take this further I was wondering if this is something likely to be covered under the three year ford warranty (if a problem is identified) the car has only done 13000 miles. Like a Wally I can’t find any of the paperwork when I bought the car and would just like a heads up before I call the garage. I know this is a little general but has anyone got any info on the ford warranty side of things and if there is an issue how likely it would be covered?
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  DMF failure on MINI - can I reclaim my costs? 28 Apr 2016 (Ask HJ)
  I purchased an approved used MINI six months ago with a mileage of 30,000. Six months and 10,000 miles later the dealer informed me that the car required...
• Hyundai i10 SE 2015 - Burning oil problems claiming on warranty 30 Jul 2019 (Forum)
  Luckily my garage is great and have written letters confirming what oil they use etc, given all the detailed invoices. I think although you can take car elsewhere for servicing they set the bar so high in terms of evidence you stand no chance of keeping warranty. Its even down to what make of screenwash used?
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  Paintwork issues on an Audi A4 13 Sep 2015 (Ask HJ)
  I have corrosion on both wing arches of my Audi A4. The car has been inspected by Audi in Stirling. They claim the arches have been painted although badly...
• Yaris - A full service on car which only run 1000 miles? 14 Nov 2011 (Forum)
  I have a Toyota Yaris from brand new in Dec 2009, I hardly use it and only run less 5000 miles so far. My dilemma is, under Toyota warranty term, it need to have full services at 24 months, otherwise the warranty will be invalid. When l did the Interim Service on 1st year, it only run about 4000 miles.
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  Advice on claiming costs from a Main Dealer for serious problem with a used car 6 Oct 2012 (Ask HJ)
  On 13 July purchased 2006 Hyundai Santa fe from local Hyundai main dealer for £12500 described as 1 owner 43241 miles with 12 month warranty. 0n 28 August...
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  Do we need to change the gearbox oil on our two-year-old Jazz? 21 Feb 2018 (Ask HJ)
  My wife's two-year-old Honda Jazz with 13,000 miles is due a service and the dealer recommends changing the gearbox oil at the cost of £75. Is this necessary?...
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  Endorsable offended 25 Jan 2010 (Ask HJ)
  I am writing now in respect of your apparent endorsement of Warranty Direct, "The only Honest John approved car warranty service. “ My 2005 SAAB 9-3 Linear...
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  Why won't my warranty cover an engine seizure caused by an incorrectly-torqued oil sump plug? 20 Jul 2013 (Ask HJ)
  I write to advise extreme caution with regard to the purchase of AA warranties. I am 83 years of age (a retired school teacher) and I have had a number...
• Any - An example of new-car depreciation 30 Aug 2019 (Forum)
  My son (22) has just changed cars, he's been saving hard for years to treat himself.  He bought a manufacturer-approved used model, registered 1st September 2018 with 13K miles, balance of manufacturer's warranty remaining, free roadside / breakdown cover for the duration of the warranty etc.
• Garage Issue 18 Nov 2005 (Forum)
  Hope someone can help us out here. A friend bought an MG Rover 1.8 two weeks ago from a garage, which I won't name. This morning, the clutch went. Warranty was taken with the car as it is a Rover! Call the garage, but the guy there has just said that the warranty doesn't cover clutch breakages.
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  Is the small print in Vauxhall's lifetime warranty definitive enough? 5 Sep 2010 (Ask HJ)
  We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking...