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I'm rejecting a car but the dealer is deducting £2000 for loss of value, is this fair? 31 Jul 2023 (Ask HJ)
I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but... -
Which Suzuki Swift model is best? 28 Jul 2023 (Ask HJ)
I have a 2015 1.2 Suzuki Swift but would like more power and refinement. A Suzuki salesman recommended the Swift with the Boosterjet engine which I eventually... -
What would you suggest as a cheap towing car? 23 May 2023 (Ask HJ)
I have about £6500 (including trade) to spend on something bigger to replace my Vauxhall Corsa. I need something that's able to tow our track cars (a 2003... -
I'm thinking of buying a used Ford Fusion, is this a good choice? 2 Apr 2023 (Ask HJ)
Hi. I want to buy a good automatic hatchback car for my regular commute to work (driving mainly on the highways and occasional trips to the supermarket... -
Can I change my tyres for a better ride? 30 Mar 2023 (Ask HJ)
My Toyota Auris has tyres that are 205/55/16. An option on the car is 195/65/15. I'm after a softer, quieter ride and I wondered if 'downgrading' to the... -
What documents do I need when buying a used car? 31 May 2022 (Ask HJ)
What documents are needed when buying a used car? -
SEAT warranty - can I take my car to a Volkswagen dealer to be serviced? 17 Mar 2022 (Ask HJ)
I have a SEAT Arona due its first service soon and there is no SEAT dealer near me but there is a decent Volkswagen one. If I get it serviced there will... -
When should a cam belt be changed? 25 Nov 2021 (Ask HJ)
The official recommendation by Volkswagen for a cam belt change on the Polo 1.2 TSI is 60,000 miles or at five years, a cam belt inspection. Nowhere does... -
Will my car insurance policy cover me to driver my son's sports car? 14 Aug 2021 (Ask HJ)
My son is moving back to London from Scotland. During the move my son is borrowing our huge estate car to transport his stuff, leaving us with his snazzy... -
Are electric car prices increasing soon due to Brexit? 26 Oct 2020 (Ask HJ)
We're looking at a Smart ForTwo EQ for a 25-mile daily commute in London (given rumblings about the congestion charge zone being extended). We've been... -
Is an extended warranty worth buying? 21 Oct 2020 (Ask HJ)
If you buy a used car from a big dealer in the UK, can you trust that they have done the proper checks on the gearbox etc? And would it be worth getting... -
I want to change my SUV for a pick-up. Is that a good decision? 1 Sep 2020 (Ask HJ)
My Qashqai is fine but I now need less internal passenger/boot space and more load/utility space as I move to/refurb a house in France. I don't want a... -
Do I have to use my aircon all year round to keep it working properly? 8 Jun 2020 (Ask HJ)
You recently said: "All modern car ventilation systems are designed to be used with the air condition system switched on permanently. Switching it off... -
Do PCP schemes charge heavily for wear and tear at the end of the contract? 26 May 2020 (Ask HJ)
I currently have a 2017 Kia Sportage. I'm now looking to change and I'm considering PCP. My worry is that - like a hire car - when you give it back after... -
Is the Great Wall Steed a good used pick-up? 13 Feb 2019 (Ask HJ)
Do you have any feedback concerning the Great Wall Steed? There are quite a few around and most have low miles. I was looking at the older Nissan Pathfinder... -
How should I store my classic in the winter? 19 Dec 2018 (Ask HJ)
How should I store my car in the winter? I can't drive on roads because of salt and I'm not sure if it's a good idea to start the car every two months... -
What can you recommend to replace my Toyota MR2? 7 Dec 2018 (Ask HJ)
I have a much loved Toyota MR2 which has just been written off. As I am now in my mid-60s I feel a higher car with power steering is probably the way... -
What used van do you recommend for £8000? 19 Dec 2017 (Ask HJ)
I'm looking at buying a Toyota Proace, Peugeot Expert or Citroen Dispatch (around three years old). It’s for my business, but will also need to tow my... -
What car can fit 3 child seats, plus reasonable boot space, for £6000? 24 Jan 2017 (Ask HJ)
My son is looking to swap his 2011 Peugeot 508 SW for an old Volvo XC90 to accommodate a growing family. He wants to be able to fit 3 child seats in the... -
Manufacturer warranty - Will an independent service void? 14 Jun 2016 (Ask HJ)
Could you please be so kind to re-confirm/clarify the position of servicing a new vehicle outside the dealer/franchised network? I know the the Block Exemption...
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