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• Nissan Note - Bought used car from trader with numerous issues 15 May 2023 (Forum)
  I was offered to check a car, which I’ve made, but it was not possible to have a look underneath the car as seller do not have such facilities . I’ve checked - 4 wheels in place, engine is working, car model is a same as advertised Based on advert, seller has offered 3 months warranty but I was advised it’s from 3rd party warranty provider.
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  Engine flush has damaged my car and invalidated the warranty - what should I do? 31 Aug 2021 (Ask HJ)
  I have a 2019 Renault Captur 1.5 dCi. I bought it with 11,000 miles on the clock in July 2020. Recently, I had it serviced at an independent garage. The...
• Renault Scenic - Used car warranty problems 3 Nov 2014 (Forum)
   I have recently experienced a loss of power and then the fuel injection warning light appeared right after. It eventually dissappeared and never reappeared by I feel the car still had no power especially going up hill. I sent it back to the Renault dealership as my car was bought from them just under a year ago and the used car warranty was still just valid. They said there was no fault to the fuel injection because they checked the fault history of the car's computer log and it does not show any fuel injection fault in its history log.
• Volkswagen - Extended Warranty 6 Sep 2008 (Forum)
  Partners VW Sharan is coming up to three years old. Just received a letter from VW offering some kind of extended warranty. Car has had nothing done under warranty in the last 3 years / 45K bar faulty parking sensors (which was the kids fault as they dropped a juice cup in the control unit under the passenget seat - dealer told us it was our fault, but fixed under warranty as "goodwill") We did originaly plan to change it at 3 years, but given the fact its been trouble free to date think we will hold on to it (plus would like to see what the new Sharan is like next year).
• B Max - Gearbox 26 Aug 2019 (Forum)
   I asked a question on here about having this work done and there was a suggestion that  Ford  wouldn’t honour the warranty on a car which had been serviced  outside the Ford dealer network. Not necessarily the case, fortunately. Ford will authorise  gearbox warranty  work on cars which have not been serviced by themselves outside the three years,  but  this seems to be on a case by case basis.
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  Engine failure after 3 months - what should I do? 28 Sep 2016 (Ask HJ)
  I bought a used Toyota Corola two and a half months ago. The car was sold with a three month warranty and cost £2750. This week the engine has failed,...
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  Is buying a used car from a main dealer a safe bet? 2 Sep 2020 (Ask HJ)
  My cousin wants to buy a secondhand Kia Picanto for her 17-year-old daughter. They've decided they want the higher-spec 2 model. Their budget is £6500-7000....
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  Electric vehicle battery warranty 30 Sep 2016 (Ask HJ)
  I recently bought a Peugot Ion electric vehicle, 3 years old but with very low mileage. I am generally delighted with the car but disappointed with the...
• Mercedes e220d Cabriolet 2017 - Who is my contract with ? 20 Feb 2022 (Forum)
    I bought an approved used car from a Mercedes main dealer that came with a 12 month manufacturer’s warranty. After 11 months a fault developed which Mercedes warranty service are declining as the fault is excluded in their t&c.
• Warranty Direct any good ? 9 Nov 2008 (Forum)
  I have just been looking at this website with a possible view to taking out a policy with this company. From what I can see of the small print so far it all looks pretty good - about £35/month for this car that I have just bought. Any views from others who have used private extended warranties or indeed this one would be v. helpful. (Assume I am allowed to quote their name)
• Used car PCP - PCP Plus from the AA 23 Oct 2020 (Forum)
  Morning all, Has anyone else seen the Facebook adverts from the AA. They are offering PCP with breakdown, warranty and servicing. Can anyone recommend this PCP deal? Has anyone used it before? www.theaa.com/used-cars/pcp Thank you    
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  The air con has stopped working in a used car we bought two months ago - what are our rights? 13 Apr 2017 (Ask HJ)
  My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working....
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  What should I look out for when buying a used electric vehicle? 21 Jun 2020 (Ask HJ)
  I can't afford a new electric vehicle, but would like to buy used. What should I look for that is different to buying a traditional combustion engine vehicle,...
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  Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do? 18 Jun 2021 (Ask HJ)
  I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The...
• Next car - haven't bought it yet - Extended warranty - what's it like? 28 Jan 2015 (Forum)
  Hello I am looking for my next used car on the private market. I have never used an extended warranty before, wondered if it would be worth it, and what other people's experiences were, good and bad. As 10-year old cars are so much more money to buy these days it makes things quite a bit more risky.
• VW Extended Warranty 23 Jun 2005 (Forum)
  I feel it might be best to not get the warranty and use a VW specialist garage. the other option is to replace my car with a new one with a new warranty. My gut feeling is that since my car has been quite healthy and has done only 37,000 miles cheapest to keep, and go without warranty.
• M Dealer Service Rip Off =£130 Discount 21 May 2007 (Forum)
  2) No call to warn me that the cost will be nearly 3 times the normal service cost 3) BECAUSE THE CAR IS STILL WITHIN WARRANTY WE CHARGE 20% MORE FOR PARTS AND LABOUR Yes .....Thats what they told me 20%... more for parts and labour just beacuase the car is still in warranty...I couldnt believe it so I asked for the reason and they explained: " Well sir you see we try to offer a 20% discount to all car owners when the vehicle is older than 3 years (read ex warranty) to encourage them to continue to use the main dealer for their servicing needs" (THINKS....
• Citroen Warranty Offer 15 Aug 2006 (Forum)
  We had a mailing from a dealer (not our regular one) about it, who are also offering to pay double this premium back to us if we 'change' our car at their garage. Makes the possible C6 slightly more realistic.
• Passat Warranty Rejection, safety 10 Mar 2004 (Forum)
  I intend to contact VW today to follow this up, but there is an urgency to this now because the used car warranty (such as it is) runs out on Saturday. Also, the car is booked in for its MOT the same day! I need to know if any of the above is grounds for an MOT failure and/or an urgent safety issue.
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  Does extended warranty cover wear and tear? 18 Sep 2016 (Ask HJ)
  I have had a used Nissan Qashqai. I bought it eight months ago and paid extra for a three year extended warranty. Recently, the vehicle developed a fault,...