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• Renault Austral - Vehicle Rejection Issue 27 Sep 2025 (Forum)
  I purchased a new Renault Austral early 2024 on PCP. For the first year, other than a niggle with a fuel gauge issue, the car was amazing. Things changed a few days after the cars first service with the car having now broken down four times since then, in each case with the car being totally immobilised, and have resulted in the car being at the dealership for many months since January.
• Volkswagen Golf V - Security system has disabled my Golf 3 Mar 2012 (Forum)
  The remote would not even open doors. Looking at various forums I found out how to open the door (use key in notch below the cover to the rear of handle), I then jump started car. It initially sounded car alarm, but this went off. When I tried next time car started perfectly and everything worked, however when I had driven some miles and parked the car it would not start again.
• Faults with cars just out of warranty 11 Aug 2004 (Forum)
  In the last few months since the warranty expired on this very well maintained, average mileage recent model car, its cost almost £1000 in repair bills! This got me thinking about the Sale of Goods Act which states that goods must be fit for purpose, or something like that, for a reasonable period of time. Does this cover cars, and if so, what is a 'reasonable' period of time?
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  The engine in our car keeps cutting out and losing power - what's wrong with it? 5 Aug 2017 (Ask HJ)
  Our 2007 Ford Fiesta 1.4 TDCi broke down on Sunday evening. The engine cut out at 75mph. It started up again and revved fine, but came up with 'Engine...
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  Water ingress in front passenger footwell 25 Jan 2016 (Ask HJ)
  I am experiencing water ingress into the passenger front footwell of my 2013 SEAT Leon. I only noticed it when cleaning the carpet after our holiday as...
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  Garage trying to buy back faulty car at a reduced rate, what are my consumer rights? 4 Jan 2022 (Ask HJ)
  I recently purchased a 2015 DS3 from a garage and noticed it was drinking oil within a couple of weeks of driving it. I have returned it to the garage...
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  What is a realistic price for my wife's 2000 BMW 523 SE? 21 Dec 2013 (Ask HJ)
  My wife bought her BMW 523 SE Touring automatic in August 2000. Since then she has carefully cherished it, had it regularly serviced, done only 90,000...
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  Mazda 6 timing chain jump after 41k - advice on compensation from Mazda 31 Dec 2012 (Ask HJ)
  Hello, I purchased a Mazda 6 diesel 2.2 TS2 + 5 year RAC extended warranty from The Car Shop, Swindon and took possession on 28/09/12 with a mileometer...
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  Hire car taken away before I find a replacement for my write-off 9 Aug 2012 (Ask HJ)
  My beloved 10 year old Ford Galaxy has been 'written off' by my insurance company as an uneconomical repair following a non-fault accident. Basically...
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  Car not of satisfactory quality 9 Dec 2011 (Ask HJ)
  I recently bought a Ford Fiesta 1.4TDCi from Evans Halshaw in Burnley. I agreed to pay for and collect it a week later so that it could be ready. When...
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  Rental arithmetic 20 Mar 2010 (Ask HJ)
  I recently decided to trade-in my 30,000 mile 2003 Ford Focus1.6 Ghia Auto for an 09 Ford Fiesta 1.4 Auto in Moondust Silver. But I was slightly surprised...
• Your advice 14 Jan 2019 (Forum)
  I can't make my mind up between the Honda Accord 2.2 (180bhp) or the Honda Civic either in the 2.2 / newer 1.6 engine. Economy and enough power are important, but only covering 20k miles per year I can't see 8-10 mpg difference making a huge cost difference over the year. Does anyone have experience with either car? An estate version of the Civic isnt absolutely essential but I feel I could use the extra space with the flat folding seats to sleep in for the odd night when I go traveling.
• Renault clio - DPF cleaning during service 28 Mar 2018 (Forum)
    I guess I know the answer, which will be pay the garage the £20 for having the DPF cleaned. The M6 is next to the garage, it maybe better giving the car a good 100 mile blast on the motorway. Regards warranty, is a DPF covered with a 4 year warranty?  Reason why I am asking, I have had diesels before, but I never thought about or questioned about the DPF.
• Peugeot 406 2.0. Hdi fuel consumption 29 Dec 2015 (Forum)
  I have two of the above cars, one I have had for five years and hs covered 246,000 miles and it generally returns between 50-60 mpg, over 60 mpg on a long run. I have just bought another one with 181k on it, in excellent condition and very welll maintained but its only doing about 45 mpg on the same journeys, they are both 2001 GLX estates.
• Audi A4 SE 2.0 TDI Saloon (143hp CVT) - 2011 Reg - Any Red Flags - Audi Extended Warranty - Go-NoGo 15 Apr 2014 (Forum)
  Hi All, My Audi is coming to the end of manufacturer's warranty of 3 years (End of this month) It has done about 31215 miles so far and I forecast less than 6000 miles per annum My quote with Audi for an extended warranty comes to £512 (0 Excess, Comprehensive, Without Roadside assistance) But wanted to take a general opinion of other Audi owners you had gone through the situation and know better - Is there any common red flags with Audi A4 2011 2.0 TDI 143 hp CVT (Automatic) that its better to cover with the warranty (For the miles I am forecasting and the miles the car has done so far) So far - My car has been maintained according to the Audi schedule and recently undergone MOT (Mar-2014) and a Full service / Oil change as a part of my service plan Any advice would be great Thanks S
• Audi A4 1.9 tdi or Volvo S40 d? 15 Mar 2013 (Forum)
  Good evening I am hoping you can help with a choice on my next commuter? Basically it is time to stop spending money on my VW Golf 115 tdi. I normally buy a car and run it untill the doors fall off so to speak! I have two choices of car as mentioned in the subject, but here is more detail. The audi has 200,000 With FSH, on a 04 plate, The volvo has 75,000 FSH on a 53 plate I know this seems to be a no brainer however a family member owns a similar audi and has covered nearly 300,000 miles with few problems.
• Landrover Discovery - Best 4WD for new job! 28 Nov 2012 (Forum)
  I'm starting a new job in the New Year which means I need to visit farms, estates, woodlands etc so need a vehicle that can cope with tracks, fields, woods, farmyards etc. Going to be covering the country so need something that is also comfortable after a 5-6 hour stint behind the wheel. Current car is a BMW 520 as I do a lot of motorway cruising and I'll be keeping it. I am a lady who is nearly 6' tall so need legroom and space.
• Honda Jazz/Fit (2008 - ) - Reflection of fascia panel (top) on windscreen 3 Oct 2009 (Forum)
  Needless to say, their demonstrator was not there at that particular time, but I did drive the earler Jazz loaned to me as a courtesy car and found the reflection of the fascia top to be rather annoying. On the new model, the windsceen seems even greater in depth and angle and I could see a some reflection in the showroom model with the plastic roof covered by the sun screen.
• Chrysler Voyager (1997 - 2001) - 97 3.3 Laid up for several months, now won't start 28 Aug 2009 (Forum)
  Any help would be greatly appreciated as budget is V tight and I can't afford to buy another car
• Vauxhall Astra H Sporthatch (2005 - ) - 05 1.6 key not unlocking immobiliser 28 Apr 2009 (Forum)
  The car is under extended warrenty now, so only the electrics / engine is covered. Some googling of this error seems it is fairly common issue. whats is doing my head in is its only happening maybe once every month I have a couple of questions 1.