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Is this Volkswagen Golf GTi Edition 30 an import? 1 Sep 2010 (Ask HJ)
I went to look at a 2008 57-plate Golf GTi Edition 30 yesterday. It looked like a good car, and as it was end of the month I got a good deal, as I paid... -
Ripoff yarn 1 Aug 2009 (Ask HJ)
I am researching the best course of action for my problem with a car dealer. We are out of pocket in the amount of £2,090. I have reported to Consumer... -
The belt on my newly-bought car broke. Can I refuse to accept the car back if it's replaced? 29 Jan 2021 (Ask HJ)
I bought a 2015 Volkswagen Passat with 55k miles in November 2020 from a main dealer (Ford). As the car was just 5 years old at the time and the timing... -
Van has broken down after just a few weeks - what are my rights? 16 Nov 2016 (Ask HJ)
We purchased a van from a local dealer (2010 model, £4500) five weeks ago. Last week, the van developed faults and had to be recovered from the roadside... -
Complete engine failure with four year old Golf 8 Jul 2013 (Ask HJ)
I purchased a Volkswagen Golf 1.9 TDI Match back in February from Car Giant in London. I was the second owner, with the car previously being a fleet car.... -
I'm a dealer - how much should I deduct for mileage use on a rejected car? 6 Oct 2025 (Ask HJ)
I had a customer reject a car (numerous things wrong with it mechanically, I had already repaired it once but the faults reappeared and they were no longer... -
My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me? 15 Aug 2017 (Ask HJ)
I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of... -
Discovered accident damage on my new car - is the dealer liable ? 1 Jan 2015 (Ask HJ)
I purchased a Skoda Superb (2008 model) four months ago from a local dealer. The car only had 20 miles on the clock and was fine to start with, but a few... -
Should I accept the offer of half the cost of the cam belt change in my 2009 Volkswagen Golf? 30 Nov 2013 (Ask HJ)
I purchased a 2009 Volkswagen Golf 1.4 16v at the end of February 2013. The salesman failed to mention that when it turned four years old we would need... -
Is my Jaguar X-Type's pre-existing fault covered by my warranty? 4 Jul 2012 (Ask HJ)
I would like advice on the following. I purchased a 2005 jaguar X-Type 2.0 diesel in April 2011 with a standard three month warranty. Almost immediately... -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the... -
A car I'm interested in is registered as another model - is this a mistake? 13 Aug 2020 (Ask HJ)
I've found a Volkswagen Golf Estate that seems a good buy in a car supermarket. I thought I would check the MoT history and it comes up as a Jetta. When... -
My daughter unknowingly bought a very faulty car online - what can she do? 7 Jun 2018 (Ask HJ)
My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing.... -
Is engine failure a common issues with the Ford Focus? 7 Jun 2017 (Ask HJ)
My Ford Focus EcoBoost is presently at a Ford dealer for investigation and I have been informed that it requires a new engine. There's less than 25,000... -
Can I legal action be taken against a dealer who registered a new car to someone else first? 9 Mar 2017 (Ask HJ)
A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered... -
Power steering failure on Citroen C3 12 Jul 2016 (Ask HJ)
I had a power steering problem with my 2011, 34,000 mile, Citroen C3. I was told it was due to a poor earth in the electrics, which is apparently a common... -
Discovered my car was in a serious accident - is the dealer liable? 27 Apr 2016 (Ask HJ)
I bought a vehicle from a dealer 12 months ago. The HPI check was performed and was clean. Last week I moved house and tried to change my address on the... -
Motorhome leaking water - can I reject it? 23 Jan 2016 (Ask HJ)
I purchased a motorhome in 2015. I've covered less than 1000 miles in it, but am having problems with the roof. Basically, the roof holds water and - when... -
Oil leak shortly after purchase 8 Nov 2015 (Ask HJ)
I have recently purchased a Kangoo 2004 automatic petrol. Within a few days of purchase the car started losing oil with lots of smoke. Diagnosed as oil...
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