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MINI have delayed my delivery date and I will now pay the higher tax - what should I do? 2 Apr 2017 (Ask HJ)
We purchased a new 2017 MINI Countryman F60 on Feb11, launch day, after the sales woman and financial manager advised us to order that day to beat the... -
What new, small hybrid should I get to replace my Toyota Yaris? 17 Mar 2017 (Ask HJ)
I only do up to 2000 miles a year. A hybrid seems like a good option but I don't think I'll make it before April - am I right that then the road tax exemption... -
Mercedes-Benz won't acknowledge wheel judder problem on the GLC - what do I do? 12 Jan 2017 (Ask HJ)
I picked up my Mercedes-Benz GLC43 on 9 November following a test drive of the GLC250d in early September and 3 happy years of owning an GL350d. The following... -
How do I improve the harsh suspension of my van? 2 Aug 2018 (Ask HJ)
The ride of my new Citroen Berlingo van is so hard. It doesn't absorb any bumps, it just thuds every time I go over any type slightly damaged road surface.... -
My local dealer charged me for work that wasn't done - what can I do? 21 May 2019 (Ask HJ)
My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs... -
Should I specify 18-inch wheels on my new Audi Q5? 17 Aug 2013 (Ask HJ)
I recently took a test drive in a new Audi Q5. The S Line version seems to have the equipment and extras that I would prefer but only comes with 19-inch... -
We need a large MPV, but do low mileage - what do you recommend? 1 Jan 2018 (Ask HJ)
We have four children and are struggling with our Citroen C4 Grand Picasso. We need a secondhand replacement with space and a decent boot, so very few... -
I found out my vehicle is older than I was told - is this a case of mis-selling? 29 Jun 2018 (Ask HJ)
I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years... -
Why won't Motor Codes help with a serious Mercedes-Benz rust issue under warranty? 10 Aug 2013 (Ask HJ)
This is the response from Motor Codes regarding the premature rusting of my Mercedes-Benz E-Class that has not been rectified under the Mercedes-Benz 30-Year... -
Please police me 11 Jul 2009 (Ask HJ)
I very much enjoy your column. I am a retired Superintendent from the Hong Kong Police. My last 5 years service was spent in charge of a large traffic... -
What advice do you have on buying a Toyota Alphard? 5 Jan 2022 (Ask HJ)
My daughter and her husband are thinking of buying a Toyota Alphard as an alternative to a Mazda Bongo. What are the service intervals? Does it have a... -
How do I get rid of the 'water in fuel' message on my Jaguar XF? 30 May 2017 (Ask HJ)
I recently changed the intercooler on my 2010 Jaguar XF and now I'm getting an intermittent warning message which reads 'water in fuel, consult handbook.'... -
Who's to blame and what redress do I have and with whom? 18 May 2010 (Ask HJ)
I bought a Citroen Berlingo 1.9 Diesel van on a 52-plate (2002) with 89,200 miles from a local garage on the 30th March 2010. Within the first week, the... -
I've been served with a speeding fine for 36mph in a 30mph limit - will I be offered a speed awareness course? 8 Aug 2023 (Ask HJ)
After a weeks holiday in Norfolk, we had been back a few days when I received a letter from Norfolk Constabulary . It was to inform me that proceedings... -
How can you be so dismissive of the problems caused by the emissions upgrade? 1 Apr 2017 (Ask HJ)
How can you be so dismissive of the problems your readers are reporting shortly after implementation of the VAG emissions upgrade? We know that soot increases...
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