Why can't I get a replacement wing mirror for my Chrysler Grand Cherokee?

I have a Grand Cherokee jeep in grey, which I bought new last September. Unfortunately, a man in a white van has hit my vehicle and it now needs a new wing mirror on the driver's side. I took it to my local garage who contacted the local Chrysler dealer, who said that they do not have any wing mirrors and are unable to obtain one. I contacted the dealer directly, who said that the supplier has gone bust and they do not know when they will have a new supplier. I have contacted customer services who say that there are none in the UK, USA or Germany, and that I could have a temporary wing mirror fitted.

This seems unacceptable to me as they are unable to give any indication of how long I will have to wait for a new mirror. The other driver has offered to pay for the damage he caused but doesn't want to go through his insurance company. Where else could I get a new wing mirror?

Asked on 5 August 2010 by JulieS

Answered by Honest John
Chrysler parts are currently in a mess, and I don't think that correcting this situation is first priority since the FI takeover. Making the company profitable is. If there are none in the UK, USA or Europe, even secondhand used, then I don't see an answer. But try the used parts finding services in Useful Websites.
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