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• Question about insuring new car before seeing it 27 Mar 2009 (Forum)
  I am not sure why I have to insure it prior to even seeing it or is this normal nowadays? Btw, the Honda sales blurb says they cover you with 7 days insurance when you buy a new car so I am doubly confused about the need to insure it beforehand? Also, can anyone point me to a good resource - is there one here on HJ - about how to check over a new car before accepting it?
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  A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
  Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan...
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  Complete engine failure with four year old Golf 8 Jul 2013 (Ask HJ)
  I purchased a Volkswagen Golf 1.9 TDI Match back in February from Car Giant in London. I was the second owner, with the car previously being a fleet car....
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  Why is there severe condensation inside my car overnight? 24 Jan 2015 (Ask HJ)
  Can anyone explain why my car gets really bad condensation when parked overnight? I haven't had the car long and when i bought it it was assumed that it...
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  What first car should I get my 17 year old son? 18 May 2017 (Ask HJ)
  I'm a single mum of a 17 year old boy and would like to buy him a car so he is independent and I can work more hours. I have a small budget of about £2500...
• Which Option? 5 Mar 2003 (Forum)
  This standing by the car doesn?t just cover things breaking, it covers wear and tear items as well - but no, not petrol! We can put extended warranties on the cars for up to 4 years with the claim limit being the value of the car (not the usual £500 or £1,000).
• Renault Megane Scenic 01 - Used Car 13 days out of dealer and cam belt snaps 9 Nov 2013 (Forum)
  I should pay for parts and they will cover labour.  Alternatively I can choose another car from the forecourt to the value I paid or add additional money to it. Where do I stand please with this, I cannot afford the £400+ parts costs to repair it and the cars available in our price range are just not suitable for our needs (must have a large car for various reason) and all in that range now are small 3 dr cars.
• Returning a Faulty Car 11 Mar 2011 (Forum)
  The sales of good act, which covers cars, says I have up to 5 months to return the purchase if it is not "sold as fit for normal purpose"  But I would really appreciate advice on this and what my next steps should be PS the cost of a new gearbox from the dealer is £2500+VAT!!
• An answer to my wife's need for a car 11 Aug 2006 (Forum)
  Join the club for £25, pay £4.95 per hour plus 4p per mile (first 10 miles free) - this covers ALL costs (cheaper if you buy blocks of time). Her last car cost about £400 a year just to insure, so on this basis she could have a Whizzgo car for 70-80 hours a year. The only major downside is you have to drive Citroen C3 (only joking!!).
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  Versatile 4wd family car? 23 Aug 2012 (Ask HJ)
  I wonder if you'd be able to help me. I need a car to serve a number of purposes. It needs to be 4wd and estate shaped or an SUV/crossover. It must...
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  I bought a nearly new car that turned out to be damaged - can I demand my money back? 10 Sep 2018 (Ask HJ)
  I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not...
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  Missing service history 6 Sep 2011 (Ask HJ)
  I recently purchased a used car from an independent garage. During the sale process I was told that all of the paperwork was with a Director and that I...
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  Scratched glass on new car 13 Apr 2011 (Ask HJ)
  I took delivery of my new car from the local dealership on 4th April, a dull but dry afternoon, having performed checks of the Gard-EXed paintwork condition,...
• 1.5 Hybrid - Second-hand Honda Jazz 23 Jul 2024 (Forum)
   The Jazz did well in the small car category too, finishing in seventh place out of 19 models. Every Honda comes with a three-year warranty as standard for most parts, but the hybrid system in the Jazz is covered for up to five years or 90,000 miles.
• Ford Focus - Engine failure after missed recall 28 May 2016 (Forum)
  Ford are going to replace the engine in the extended warranty - which I am happy about, but they are unwilling to cover the cost of a hire car as it is now out of warranty. This has left me very annoyed - I have already paid £87 to have my car moved from my local garage to the ford garage and almost £40 in taxis to work.
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  Best used small car for £6k? 7 Jan 2014 (Ask HJ)
  My sister currently has a 2006 Fiat Punto 1.3 diesel that is getting a little unreliable and costly to run. She covers 12,000 miles a year and would like...
• skoda superb - VAG Skoda new keys. 23 Nov 2012 (Forum)
  Hello everyone, this subject may heve been covered previously, but I need some help. I have just encountered a problem with my car key. I bought the car second hand and it came with only one key. The usual 'flip out' VAG group key fob. No problem for 6 years until the fob plays up and I cannot get into the car.
• Smart Fortwo (451) Cdi 54bhp - Wheel Alignment Caster out 4 May 2012 (Forum)
  Hi Guys Had the front pads and discs replaced yesterday and it was noticed whilst the tyres were off the car that the inner edge of the tyres were thiner than the rest of the tyre. Today i took my car to a autocentre by me who have a Hunter Alignment machine and had the alignment checked. The Toe was considerable out of adjustment but the machine brought up another concern and that is Caster is more than 30 minutes between left and right.
• Vauxhall Astra G Petrol (1998 - 2004) - 02 1.6 Brake Issues 20 Apr 2009 (Forum)
  Hi All Once again, I seek your invaluable expert advice :-) About 9 months ago I had my car serviced by Vauxhall, and they replaced the front discs and pads. Although they worked, and stopped the car fine they where never as sharp as they used to be (pedal seems ?softer?) however I just put it down to a different brand of pads, however the car stops perfectly fine.
• Honda Accord UK (1998 - 2003) - 02 2.0 misfiring on start up 6 Oct 2008 (Forum)
  We've left the car with them for several days but of course it behaved perfectly. My worry is that more trouble is on the way. If it turns out to be a major component it would be covered by the purchased warranty but this runs out end of December.