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Used Corsa head gasket failure after just a few months. 29 Sep 2012 (Ask HJ)
I purchased a Vauxhall 2007 Corsa 1.2 Club for £3650 on the 14th July this year and now the head gasket has gone. The dealer only gave 30 days warranty... -
A dealer sold me a car that was damaged in an accident - is this legal? 15 Feb 2018 (Ask HJ)
I purchased a used 2014 Audi A5 from a main Audi dealer eight months ago. The car has been leaking water into the boot where the electrics are, so I took... -
We bought a motorhome and less than a year later it has damp problems - can we reject it? 14 Jun 2019 (Ask HJ)
We bought a motorhome from a dealer - it’s five years old. It had a damp check when we bought it - but now after 10 months it has damp. Can we reject the... -
I recently bought an approved used BMW that's very faulty - what are my rights? 2 Jan 2018 (Ask HJ)
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down... -
I was sold a car that turned out to be an ex-rental car - can I seek damages? 1 Aug 2019 (Ask HJ)
I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained... -
What happens if a used car develops wear and tear faults after six months? 3 Mar 2018 (Ask HJ)
What is the position if someone buys a used car from a garage and then it develops wear and tear faults on two or three components, but after six months... -
Bought a used car from a dealer, but it has no service history 12 May 2014 (Ask HJ)
Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they... -
Recently-purchased used vehicle destroyed by fire - where do I stand? 24 Nov 2012 (Ask HJ)
I purchased a used car from a reputable local dealership. One month later I noticed a loss of power and a harsh grinding sound immediately prior to pulling... -
BMW 520d G31 turbo failure - what are my rights? 13 Dec 2022 (Ask HJ)
In June 2021 we bought an approved used BMW 520d G31 with 35,000 miles on the clock for £22,500. About two weeks ago a warning came up with a drivetrain... -
I bought a used van privately but wasn't told of faults with it - where do I stand? 19 Jun 2018 (Ask HJ)
I purchased a 2008 van five weeks ago from a private seller. I checked the MoT history online before buying and it had an immaculate record, without any... -
The dealer is refusing to accept my rejection of a faulty car - what do I do? 24 Sep 2017 (Ask HJ)
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done... -
Dealer has been unsuccessfully trying to fix an issue for weeks. What if it can't be fixed? 8 Oct 2020 (Ask HJ)
I purchased a BMW X3 last November at 33,030 miles. Warranty was due to run out on 19 September, but in August a knock started when going over a bump.... -
What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage? 9 Feb 2017 (Ask HJ)
In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under... -
Renault Clio - Consumer act 2015, refund due to fault 18 Aug 2017 (Forum)
Due to me only having the car for more than 30 days and under 6 months, I am able to use the consumer act 2015 and reject the car for a full refund since Renault have had there one change to repair the car. In the consumer act it states the following, If it goes wrong within the first 30 days of ownership, you can simply reject it out of hand for a full refund. -
Can I reject a used car because it has MoT advisories? 28 Jun 2023 (Ask HJ)
I bought a Nissan Qashqai from trade centre on HP as well as part exchange, I was told it had passed the MoT in April but did not receive the certificate.... -
Can I reject an approved used car because it was knowingly sold to me with unresolved MoT advisories? 20 Apr 2018 (Ask HJ)
I bought a 2015 Skoda Yeti under Skoda’s approved used scheme. I was not shown the MoT certificate or made aware of any issues before paying for the vehicle.... -
Should the dealer have told me about a car's ownership history? 12 May 2022 (Ask HJ)
I recently purchased an 18 plate used car from a local main dealer. It was an approved used car with a full service history from the dealer and two years... -
My car needs £12k+ worth of repairs and I've only owned it for a few months - what should I do? 18 Mar 2020 (Ask HJ)
I have a 2014 Mazda CX-5, which I have owned for seven months. I purchased from a car trader. Last week, it failed very suddenly with loss of power and... -
Is it normal for a car to take 10 days to be delivered to a showroom? 26 Apr 2017 (Ask HJ)
I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told... -
A replacement part has damaged my engine 2 Feb 2013 (Ask HJ)
GSF car spares supplied me with a replacement expansion tank for my car, and also a screw cap to go with it and some anti-freeze. This was done by me checking...
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