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  • Renault Megane stop/start problems - cause? 26 Oct 2016 (Ask HJ)
    I regularly follow your Q&A page and was wondering if you could help me. I have a 2013 Renault Megane 1.5 DCI Coupe with Stop/Start and recently the system...
  • Who pays for my replacement windscreen? 20 Feb 2013 (Ask HJ)
    I bought a Ford Fusion (54 reg) in good condition with the exception of having to return it straight away to have a new coil fitted (car was juddering...
  • Evans Halshaw Warranty - does it cover my DMF? 8 Feb 2012 (Ask HJ)
    I bought a Saab 9-3 Vector 1.9TID in June last year. It is a 2008 model with 78,000 on the clock. I took extended 2 year warranty out with it when...
  • Insuring 2 cars on same policy 14 Dec 2003 (Forum)
    I have a fully comp. insurance policy for my first car. I own a 2nd car, and have been told by my insurance company I can drive my 2nd car, or any other car third party. I have phoned 3 times to check this and they are 100% convinced it\'s fine for my to drive my second car third party even though there is no other insurance covering it.
  • Should I be concerned about a used car that's done 10,000 miles in 8 months? 12 Mar 2021 (Ask HJ)
    I’ve seen a diesel Volkswagen Golf, which was registered in March 2020, but it has done nearly 10,000 miles in 8 months. Could you give me some advice...
  • Can I reject my used car over an oil leak? 4 Nov 2016 (Ask HJ)
    I purchased a car from a dealer on the 23 September, which came with a six month parts and labour warranty. During a routine service at a BMW dealership...
  • Which used EV should I choose for a better range? 29 May 2025 (Ask HJ)
    I currently drive an EV and am suffering 'range frustration'. I have a home charger (7p/Kw) and have problems with finding, and object to paying the charging...
  • Which tyres are the most durable? 21 Jun 2024 (Ask HJ)
    Our 2012 Honda Jazz has just had an MoT which was all okay except for an advisory that the walls of all four tyres are cracking and need early replacement....
  • Pug 405 Oil Leak from engine mount 22 Aug 2003 (Forum)
    Crankcase pressure DOES seem a little high, but all accessible breathers have been checked and are clear. The car has never used any oil between changes, and I have always used Mobil 1. I have run the car for the last 4 years (bought with 99k, now on 126k & FSH before then), without it missing a beat. Does anybody have any suggestions?
  • We bought a faulty van from a private seller - can we claim back the cost of repairs? 13 Nov 2024 (Ask HJ)
    My daughter bought a 2011 Citroen Berlingo from a private seller this year. Being rather naive, she took the answers to question about any problems, anything...
  • Should a worn out clutch be covered by the warranty? 1 Jun 2016 (Ask HJ)
    I am extremely dissatisfied with my new Suzuki Swift Sport. I bought it from a dealer in Halesowen. Yesterday, whilst travelling on the motorway, I found...
  • I want to replace my Focus ST - what will offer better fuel economy and should I buy a diesel? 28 Apr 2012 (Ask HJ)
    I currently drive a 2006 Focus ST which I've owned for four years, and apart from a replacement alternator and door strap the only cost has been routine...
  • I can't afford to change my 2001 Mondeo - should I take out a warranty on it in case of expensive problems? 8 Nov 2010 (Ask HJ)
    I run a 2001 Ford Mondeo estate Ghia X, 2.0 petrol manual. I bought it in 2002 on the Ford Direct scheme. It has now done 85,000 miles and has been a fantastic...
  • Mazda 3 - Mazda3 2.2 Diesel 1st Gear pull away judder 27 Apr 2022 (Forum)
    The car has only covered 47k (full Mazda SH) and is in good nick to be fair. I am experiencing a strange judder when pulling away in 1st gear; which seems to be less severe if I pick the revs up a little than I normally would.
  • Audi A3 - On line car insurance 11 Aug 2017 (Forum)
        Buying car insurance via a price comparison site  is getting more and more like buying an airline ticket at peak time! Got my hard copy renewal this week with a 30% hike on last years premium-so hit the usual price comparison websites finding competitive cover ( same level as mine) for 20% less than 2016/7 premium.
  • Are turbocharged petrol engines reliable? 14 Oct 2016 (Ask HJ)
    Our car is a BMW 120i coupe "non-turbo". The latest 218 etc has twin turbos. In view of all the warnings you have issued over the years regarding turbo...
  • Ford Focus Mk 2 - Handbrake cable aftermath 30 Sep 2016 (Forum)
    It was a job that I considered doing myself, but we live on a steep hill so getting underneath the car for any length of time is decidedly ropey. Time maybe to put that driveway in.  Got the car back, eventually (because the job was meant to be done yesterday but only the rear cables turned up from the supplier so it had to be rescheduled for today), took it home and found that the plastic handbrake cover was sitting loose on the  console, the lugs underneath the cover having been broken clean off when it was removed by what must have been brute force.
  • Adelaide Insurance for holders of LGV/PCV licences 8 Feb 2014 (Forum)
    That was with £100 excess and myself and my wife on the policy and includes legal protection, no claims protection, foreign cover and key cover. A very good deal. I changed my car last week for a more powerful Ford Mondeo and it cost me only £26.50 of which £16.50 was their standard admin fee. None of us like to pay admin fees but their £16.50 is a lot fairer than the £55 my wifes last insurers were looking for.
  • Lent car to uninsured friend who had an accident 2 Nov 2013 (Forum)
    A while back I lent a car to a friend of mine.  He had told me that he had cover to drive other vehicles, but this turned out not to be the case.  Unfortunately he got involved in an accident (not entirely his fault as far as I've been able to ascertain, for what it's worth).
  • 2005 Volkswagen Polo 1.2 (9N) - Help with Water Leak 30 Jul 2013 (Forum)
    The car doesn't have air con or a sunroof, and the leak is too high to be the matrix. It only affects the passenger footwell too. Surely it has to be the drain holes below the windscreen? The windscreen was the only part of the car where I poured water.
 

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