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  Which car offers ease of access and a comfortable ride? 6 Apr 2013 (Ask HJ)
  My wife and I are both in our 70s and would appreciate your advice on the choice of our last car. Our budget is £4000, annual mileage about 6000. We have...
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  Buying a 'new' Audi A3 - built in 2008, registered in 2012 13 Dec 2012 (Ask HJ)
  I am looking to buy a Audi A3 Sportback 2.0TDi SE S Tronic from a main Audi Dealer which was manufactured in February 2008, but registered in November...
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  BMW 328i or Mercedes-Benz E-Class - which should I buy? 8 Nov 2012 (Ask HJ)
  I am looking to purchase a new car and, as I only cover about 6000 miles a year, I've shortlisted the BMW 328i and the Mercedes-Benz E-Class Coupe 250CGI,...
• Volvo C70 - Advice RE used car dealer 14 Oct 2012 (Forum)
  I collected it on the friday afternoon and drove it home from Birmingham to Coventry, then I took my partner out for a quick drive, I had covered a total of 41.8 miles and had the car for 3 hours before the cam belt snapped. i contacted the dealer who cam straight away to collect it and promised to get it repaired. he has now had the vehicle for three weeks and has apparently had to remove the head and replace all of the valves, valve seats and seals etc and has now said that as there warrenty does not cover cam belts i will have to pay £195 towards the cost of the repair and a further cost for new oil filter and oil.I would welcome advice on what to do now, i will have to pay for now as i need my car as i have been unemployed for a few months and start a new job on monday.Thanks Madguy
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  Service package - worthwhile? 3 Sep 2012 (Ask HJ)
  I have just bought an ex-BMW 120M with 400 miles on the clock. I asked if Service Inclusive was still possible even though the car was pre-registered....
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  Suitable used high-mileage small car - what would you recommend? 26 Feb 2012 (Ask HJ)
  I'm looking for a replacement for my 10 year old Ford Fiesta. I cover around 18,000 miles a year. Need 4/5 seats. Relatively cheap to run, but reliable....
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  Maintaining a car for the long term 5 Dec 2011 (Ask HJ)
  I have owned my four-year-old Berlingo Multispace 1.6hdi (old shape) from new and always had it serviced on time by Citroen. It has covered 50K miles,...
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  Nissan X-trail-2.0 petrol TREK 8 Mar 2011 (Ask HJ)
  I should very much like a used Nissan X-trail 173 diesel, but I only cover a few thousand miles a year, so the DPF problems mean I should have to go for...
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  A dealer cracked my windscreen whilst MOTing my car - should they replace the screen? 16 Aug 2010 (Ask HJ)
  I took my car to a garage I've been using for many years for a standard MOT. On the whole, I'm happy with the service they provide and have not had any...
• I'm a dealer and need some advice re: problem car 1 Oct 2009 (Forum)
  Hi guys Wondered if you can help regarding a problematic vehicle. I recently sold an 8 year old car in august that had only covered 36k miles with a full service record. I sell all of my cars with what I consider to be a decent quality warranty through a third party company and made sure this vehicle was no exception.
• Mazda CX-7 - Let down by Mazda customer service. 19 Jan 2016 (Forum)
  I wrote letter to Mazda customer service in UK about problem I got as well as RECAL for those engines with same problems. Mazda refused to cover the cost of 700 pounds and reason for that is the services weren’t done on time! It shouldn’t matter as this is ENGINE FAULT and mazda should cover it! Decided to go ahead  and After paying 700 pounds I went back to Mazda Tamworth and hit them with bill and complain that they didn’t check properly my car.
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  Should I replace my diesel car with a hybrid or electric vehicle and, if so, which one? 5 Nov 2019 (Ask HJ)
  I own a Skoda Yeti diesel, which I have used for towing a caravan for the past six years. Due to our advancing years, we have decided to give up caravanning...
• Alfa Spider - dead car battery after purchase of second hand car 22 Mar 2013 (Forum)
  Does anyone know if the sale of Goods Act ( i.e. the car being not fit for purpose) covers buying a second hand car from a dealer, when the next day after the sale, the battery had to be replaced because it was at the end of its 'life' and would not start the car following a frosty morning?
• Hyundai Veloster - Gear change noise 2 Aug 2016 (Forum)
  Car has covered 35000 and just passed MOT with no advisories.    Will return car to dealer again, but any suggestions or advice appreciated. 
• Ford Focus - Can A/C comp. leak coolant? 31 Jul 2006 (Forum)
  my car has lost about half a litre of coolant in maybe 2 weeks, and the a/c compressor is covered in a fluid deposit. does any engine coolant flow through the a/c compressor? my intial thought was that it was the water pump leaking, but can only see a/c comp from bottom of car?
• Auctionview: what does 'track' mean? 7 Jun 2005 (Forum)
  I've subscribed to auctionview and have found I have the option of 'tracking' certain cars that go up for sale. What does this option actually do? I was hoping it could then tell me the price that the car sold for after the auction is over but can't seem to find this information? Is there any other way of finding this out except for hoping HJ's auction reports cover the car I want?
• On-Car Wheel balancing in London Area 14 Jun 2004 (Forum)
  HELP! Can anyone pls tell me where I can get wheels balanced on the car, preferably in London area? I have a 1955 Citroen Traction Avant, and the bracket to hold the hubcap covers the central hole, and no-one has a 5-stud adapter/cone big enough to fit the wheel from the back.
• Is This Normal? 10 Jul 2003 (Forum)
  I was checking over the car today, it's a Micra 1L, W Reg, and underneath the car what I think is the sump is half covered in greasy oil. There are no drips and it is not losing any oil, I get six monthly oil changes and have never had to top it up.
• VW Polo - Advice Needed For The Best Possible Outcome 6 Apr 2024 (Forum)
  After citing Consumer Protection that the onus is on him to prove it didn't already have a fault or wear already in the engine things got a little heated and we left with him stating 'It's the end of the week, lets leave it there, nothing will happen till next week now' The following day, which was a Saturday, we got a call at 5pm stating 'Everyone had gone home so I've taken the engine cover off (this was the first time the cover had been off which is crucial as you will see) and found the problem' 'It's the oil sensor, he has hit something in the road and the car lost all its oil' I know nothing about cars but I am not stupid.
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  The timing chain on my 2013 Renault Clio has failed - should I push for Renault to cover the full repair costs? 18 Jul 2017 (Ask HJ)
  I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently...