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A garage has damaged our tailgate but won't admit liability - what do we do? 18 Feb 2017 (Ask HJ)
My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected... -
What car and tyres should I buy for a long motorway commute? 5 Jan 2017 (Ask HJ)
I'll be commuting 310 miles, mostly motorway once or twice a week. I want an economical, very quiet, comfortable good riding automatic with adaptive cruise... -
Volkswageb Touran has difficulty changing gears when cold 21 Jun 2016 (Ask HJ)
I own a Volkswagen Touran 2.0 TDI. It has a six-speed manual gearbox hat struggles to shift the gears when cold. The problem started a month ago. I tried... -
Ford Powershift gearbox fault - unacceptable issue? 4 Dec 2015 (Ask HJ)
We have a 60 reg S-MAX with the power shift box. We bought it second hand from a large non-Ford dealer. When the car was 3 1/2 years old but with only... -
Car could be written off - what do I do? 6 Aug 2015 (Ask HJ)
I had a suspicious crash for cash front end collision to the back end of another car on the entrance into a roundabout. I'm worried that the insurance... -
Engine wear caused by garage negligence? 23 Sep 2014 (Ask HJ)
My sister in-law had her 2010 Volkswagen Polo DSG 1.4 petrol serviced at 50,000 miles by her local dealer last summer. A week later the sump plug along... -
Most economical way to insure cars for private sale? 6 Jan 2014 (Ask HJ)
I have two cars that I want to sell privately. Both are currently SORN'd and un-insured (stored on private premises). I insured one of them (a 2002 Volkswagen... -
Audi A7 or Golf GTI? 21 Oct 2013 (Ask HJ)
I am in the market for an up market executive car. I really like the Audi A7 and used values for low mileage example are within our £35,000 budget. The... -
Stopping in traffic with a DSG 'box- should I put it in park or neutral? 30 Sep 2013 (Ask HJ)
I have just bought a new Volkswagen Golf 1.4 TSI DSG, but I have a few niggling issues with the car. What’s your recommendation when stationary at traffic... -
I'd like to buy a new Skoda Octavia, but does the cam belt really need changing every four years? 27 Jul 2013 (Ask HJ)
The new Octavia is getting acclaim in all the reviews I have seen, but few have tested or commented on the 1.4 TSI 140PS petrol unit which I am thinking... -
Which estate car do you recommend for winter driving, long journeys and good comfort? 29 Jun 2013 (Ask HJ)
Over many years I have averaged 50,000 miles per year and in later years in Mercedes E350 estates, both diesel and petrol. I currently have a 12-year-old... -
Rebuilt classic engine failed - who is to blame? 4 Jun 2013 (Ask HJ)
I had a new engine built for my beloved classic Golf by a specialist who has been trading for 20 yrs and are known in Volkswagen circles. It was shipped... -
What do you think of the automatic gearboxes in the B-Class, A3 and Golf? 11 May 2013 (Ask HJ)
My shortlist of new cars is down to three: Mercedes-Benz B-Class, Audi A3 and Volkswagen Golf, all with automatic gearboxes. I am aware of your reviews... -
Which car do you recommend for use on a small island? 4 May 2013 (Ask HJ)
I love my 2002 Honda Jazz, which has been perfect for island life, accommodating four people and a cello. However, we are looking to replace it with a... -
Which cars have a low boot sill for wheelchair loading? 26 Jan 2013 (Ask HJ)
My wife and I are both in our late 70s and we have a disabled son (spina bifida) who is 50 years old. We have two cars, one a Skoda Roomster, which my... -
Can I run my 1991 Scirocco on super unleaded and fuel additives? 12 Jan 2013 (Ask HJ)
I have a 1991 Volkswagen Scirocco GTll. At present I am filling my tank with Sainsbury's Super Unleaded and adding a Millers VSPe Power Plus fuel additive.... -
Warranty void on radio after fitting hands free kit 16 Dec 2012 (Ask HJ)
I have a 2010 Volkswagen Polo with a Parrot hands free system fitted from new (by myself). Last month the LCD screen the stereo started to show dead pixels,... -
What large MPV would you recommend? 8 Aug 2012 (Ask HJ)
I currently have a 2003 Volkswagen Sharan 130 diesel. Bought from a year old it has been through 3 DMF's yet has only just reached 98k. I am looking to... -
Why are two dealers charging different prices for the same used car? 30 Jun 2012 (Ask HJ)
Searching on the official website I found two used Volkswagen Sharans within my budget of £20,000. One was at the local dealership, the other was in another... -
I improved my Nissan Murano's fuel economy by 4mpg by using Shell V Power fuel. 4 Jul 2011 (Ask HJ)
I own 2009 Nissan Murano, purchased new, where prior to running in I averaged 24 mpg. However, now that it has covered 9000 miles my consumption has improved...
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