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The steering rack on my new car was defective - can I claim against the dealer? 6 Jan 2017 (Ask HJ)
We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen... -
Buying an AWD SUV - what would you recommend? 29 Dec 2016 (Ask HJ)
I'm in a position where I need to replace my Suzuki Grand Vitara with a similar SUV or 4x4. I need something which can seat five adults, has 4x4 or AWD... -
What should I buy as a new tow car? 20 Dec 2016 (Ask HJ)
I currently own a diesel 2013 Audi Avant A6. It's a 2.0 TDI 177PS for towing our relatively small Eriba Troll (1000kg). The A6 is used mainly for long... -
Should a worn out clutch be covered by the warranty? 1 Jun 2016 (Ask HJ)
I am extremely dissatisfied with my new Suzuki Swift Sport. I bought it from a dealer in Halesowen. Yesterday, whilst travelling on the motorway, I found... -
A car for someone with back injury? 1 Sep 2015 (Ask HJ)
My partner had an accident 8 years ago which resulted in a crushed vertebra. She still has pain from her injury, especially when our car goes over bumpy... -
Is the BMW F10 a sensible car for a daily commute? 2 Apr 2015 (Ask HJ)
I currently run a 2010 Volkswagen Golf 1.6 diesel. I would like something a bigger and more refined for a daily round trip commute of 45 miles. I am a... -
Citroen Berlingo replacement - which would you recommend? 26 Mar 2015 (Ask HJ)
I need to replace my 2003 Citroen Berlingo Multispace. the car is used for town driving, with the occasional long trip. I've looked at the new Berlingo,... -
Is there still a market for small, basic, economical cars? 27 Oct 2012 (Ask HJ)
We bought our 1998 Fiat Panda 0.9-litre for 1400 Euros six years ago. It has now covered over 150,000km, and we have done 54,000km of those. It will comfortably... -
Burning smell from A3 diesel 3 Sep 2012 (Ask HJ)
I have a 2010 Audi A3 2.0TDI Sport with a low mileage (15000). I bought it from an Audi dealer just over one year ago. Earlier this year the engine management... -
I want to replace my Focus ST - what will offer better fuel economy and should I buy a diesel? 28 Apr 2012 (Ask HJ)
I currently drive a 2006 Focus ST which I've owned for four years, and apart from a replacement alternator and door strap the only cost has been routine... -
Can you recommend a vehicle suitable for touring around Thailand? 2 May 2011 (Ask HJ)
I am moving to Thailand and would value your advice on selecting a vehicle. I wish to tour around the country and I like the look of the Toyota Camry,... -
Why am I being charged a 'salvage cost' to get my written-off car back from the insurance company? 20 Jul 2010 (Ask HJ)
First of all thanks for your reply recently, where my car was written off and the insurance company sent it to salvage with out informing me and refused... -
A dealer won't give me any more than £8000 for my Audi A6 against a BMW Z4 - is he trying it on? 14 May 2010 (Ask HJ)
I have a 2005 55-plate Audi A6 Avant 2.7 TDI S-Line with full leather, Hi-line MMI, 11 months MoT and FSH with 90,000 miles. I have today been to BMW Stafford... -
Previous crash damage was not disclosed on a car I now own - what are my rights? 8 Dec 2017 (Ask HJ)
In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my... -
Volvo V50 airbag control unit - can you help? 21 Jan 2015 (Ask HJ)
I've had some problems with my 2008 (08) Volvo V50 D5 Geartronic, which I bought from Johnsons Volvo two years ago. At that point the car had done 35k... -
The tyres on my Peuegot 208 are noisy, are there quieter alternatives? 17 Mar 2023 (Ask HJ)
I own a Peugeot 208 GT fitted with Michelin Primacy 4 205/45/17 tyres, which are quite noisy. I understand that among others, the Hankook Ventus Evo 3... -
Road debris has damaged my van - who is liable? 18 Jan 2023 (Ask HJ)
Road debris has caused over £900 worth of damage to my Renault Trafic. It happened on the A48, close to junction 49 on the M4 motorway in Wales. A tree... -
Should I buy a Hyundai i10 without a service history? 27 Jul 2021 (Ask HJ)
I am in the process of buying a 2011 Hyundai i10 which has done 25,000 mileage, one previous owner. The service history looks good but stops at 2016 (which... -
What happens to a PCP or PCH agreement if the car owner dies? 20 Apr 2021 (Ask HJ)
What normally happens in the event of the incapacity or death of someone who has taken out a PCP or PCH agreement? Can it be transferred to a spouse? Also,... -
I'm at a loss when it comes to options and trims. Any advice? 8 Jan 2021 (Ask HJ)
We are both in our 70s and live in Somerset where these are very narrow lanes etc. We go to Cardiff frequently so motorway driving and a bit of city. We...
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