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What is the definition of business use and does it vary between insurance companies? 29 Oct 2018 (Ask HJ)
What is the definition of business use and does it vary between insurance companies? My daughter, an experienced driver aged 50, is a named driver on my... -
What items do I need to carry in my car to be legally allowed to drive in Europe? 27 Aug 2018 (Ask HJ)
Early next month I will be driving through Belgium, Luxembourg, Germany and France. I will be in a 2017 BMW X3. I have seen a lot of confusing and sometimes... -
Is converting my classic from an automatic gearbox to manual one wise? 2 May 2018 (Ask HJ)
I have a 1989 Jaguar XJS automatic. I'm considering converting it to a five-speed manual using a kit purchased from a reputable company. My car is still... -
My son became a taxi driver but hasn't told his insurer - will he face issues because of this? 5 Feb 2018 (Ask HJ)
My son became a taxi driver in April last year. He has failed to advise his insurer and still has "mature student" as his occupation with them. He has... -
Can an insurer refuse to pay out following an accident because of an MoT advisory on brakes? 5 Dec 2017 (Ask HJ)
The insurance company of a friend refuses to pay out. She went into the back of another car on the motorway because she was not paying attention and admits... -
What can I do if I don't agree with my insurer's write-off valuation? 24 Oct 2017 (Ask HJ)
What can I do if I don't agree with my insurer's write-off valuation? -
A claim company have offered me a hire car after a lorry hit my car - should I ignore this? 22 Aug 2017 (Ask HJ)
I've had an unfortunate collision with a lorry. I have a dash cam and it clearly shows the lorry hitting all along from back to front of my Toyota RAV4.... -
Need a reliable used family car - any suggestions? 27 Nov 2016 (Ask HJ)
We have a 2012 Ford Focus estate that my wife wants to get rid of and replace with something with a higher seating position. We have shortlisted two cars: 2013... -
Changing from an SUV to hot hatch 20 Aug 2016 (Ask HJ)
I currently have a Renault Kadjar 1.6 dCi. I like the car, but the engine feels sluggish compared to the same engine I had in my previous Nissan Qashqai. I... -
Which hatchback is best for carrying a dog? 11 Jul 2016 (Ask HJ)
I'm considering buying a used saloon-shaped hatchback. I quite like the Audi A5 Sportback, BMW 4 Series Grand Coupe, Ford Mondeo and Skoda Superb. Is there... -
Fuel consumption test? 19 Nov 2015 (Ask HJ)
For the last 18 years, I have kept a record of fuel consumption in a spread sheet of the cars I have driven, from 1997 to 2002 when I drove company cars.... -
How can I fix my Skoda's water leak? 27 Feb 2015 (Ask HJ)
We have a Skoda Octavia Estate diesel (1999) with a water leak in the front passenger foot well. We have had the car since 2001 and it has been serviced... -
Do I need winter tyres for my Land Rover Discovery? 18 Dec 2014 (Ask HJ)
We live three miles up a forest track and own a Land Rover Discovery 3 with 235/70R17 tyres. I want to fit winter tyres, preferably on steel wheels, but... -
Should I sue my local dealer over a flat battery? 12 Mar 2014 (Ask HJ)
I bought a new Ford S Max six months ago and the car has suffered a flat battery on 10 occasions. As a result, it has been in the dealership for repairs... -
Which model of Range Rover Evoque should we buy? 14 Dec 2013 (Ask HJ)
We are a retired couple doing only about 6000 miles a year, but we love the look of the Range Rover Evoque. Which one should we choose? It would be a manual... -
What's the best sports car for £5000? 10 Oct 2013 (Ask HJ)
I am approaching 60 and am considering semi-retirement. I want to purchase a convertible sports car for weekends and touring into Europe – I have £5000... -
Do you have any idea what is causing an engine fault on my Renault Scenic? 3 Aug 2013 (Ask HJ)
My Renault Scenic 1.9 DCi recently cut out when being driven out of the local supermarket car park. It could not be re-started and the AA was summoned.... -
I want a genuine part fitted under my insurance claim. 9 Sep 2012 (Ask HJ)
I want an OEM replacement windscreen but insurance company want to fit a cheaper aftermarket windscreen as the car is nearly 4 years old. As it's a Mercedes-Benz... -
Is BMW's new Double Clutch Transmission better than the automatic gearbox? 9 Aug 2012 (Ask HJ)
I’m looking at buying a secondhand BMW 335i. I had one of the first in 2006 and always regretted selling it. I can’t drive a manual due to a disability.... -
Motorcycle ownership dispute - what can I do? 26 Jun 2012 (Ask HJ)
I work in a scrapyard and a two years ago I couldn't believe my luck when a man in his 50s dumped a Honda C90 frame and wheels. I asked him if he was dumping...
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