A claim company have offered me a hire car after a lorry hit my car - should I ignore this?

I've had an unfortunate collision with a lorry. I have a dash cam and it clearly shows the lorry hitting all along from back to front of my Toyota RAV4. I'm just waiting for AA investigators to view it. In the meantime, a company called Claimfast has rang me up saying that they work with the insurance company. My concern is that they are offering me a hire car without the third party admitting liability. Do I ignore this company and just deal with my insurer (AA)?

Asked on 22 August 2017 by

Answered by Honest John
Firstly, AA is not your insurer. They have brokered your insurance, you will be insured through someone else. They have also sold your details onto Claimfast and will earn a referral fee or some other type of rebate should you use them. Read our guides on our site to assist you: www.honestjohn.co.uk/insurance/advice/
Similar questions
I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...
I had a no fault accident and my insurance passed me onto an management company, who provided a replacement hire vehicle so I could keep working. Now third party are refusing to discharge the payment....
In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...
Related models
Practical with a good boot and plenty of rear leg room. 2.5 hybrid with 2WD or 4WD available. Five year warranty. Proving very reliable.