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My son's car won't start - does the clicking noise suggest it's an issue with the starting motor? 31 Jul 2017 (Ask HJ)
I drove my son's car last week, a 2007 Volkswagen Astra (35,000 miles). I heard a loud squeal and then it cut out and I smelled something burning, which... -
Do the police take car crime as a serious problem? 8 May 2017 (Ask HJ)
Do the police take car crime as a serious problem? I've just had my van broken into twice in the space of a month, actual damage to repair £2000.The police... -
Can you suggest an auto that offers a nice ride and decent boot space? 1 Apr 2017 (Ask HJ)
I'm looking for a very smooth ride and responsive acceleration. I've got £10,000 - £20,000 to spend on something automatic with a decent boot and five... -
Are other drivers experiencing worse fuel economy after the emissions fix? 3 Mar 2017 (Ask HJ)
I had the emissions fix on my 2013 Volkswagen Passat 180PS three weeks ago. My trip is now showing a consistent 7 per cent worse fuel consumption and the... -
What's the lowest rpm I could drop to in achieving good economy and a clean pick up? 20 Jan 2017 (Ask HJ)
I've just watched your Volkswagen Polo economy driving video. I recently bought a new Vauxhall Astra ST 1.4 150 T (i.e. same sort of small capacity turbo... -
My insurance has offered scrap value for my car after an accident - what do I do? 21 Dec 2016 (Ask HJ)
I own a 1996 Volkswagen Polo MK3 which has been in the family since new. Recently I had a small dent in the wing caused by a third party. The insurance... -
Can I sue a garage for giving bad advice? 15 Dec 2016 (Ask HJ)
My son has has numerous warning lights appear on the dashboard of his 2012 Volkswagen Polo 1.2 TSI. He immediately took it to a local garage and was told... -
Insurance 13 Sep 2016 (Ask HJ)
My daughter has driven a classic Mini since she passed her test seven months ago. However, with the Mini proving unreliable so we have changed to a Volkswagen... -
Hybrid/petrol company car recommendations 13 Sep 2016 (Ask HJ)
I'm about to order a new company car. My business mileage is negligible and my daily commute is 12 miles of country roads. The only long journeys are 2-3... -
Buying a new hatchback - A3 or Golf? 29 May 2016 (Ask HJ)
I am retiring soon and want to buy a new hatchback with five-doors, a petrol engine and manual gearbox. I quite like the Audi A3 and Volkswagen Golf. Is... -
Changing registered keeper following a death 21 Jan 2016 (Ask HJ)
Many years ago my father-in-law died and since then his 1971 Volkswagen Type 3 fastback has sat unmoved in the garage of his house. After a further 28... -
Which used executive car should I buy for £13k? 10 Jan 2016 (Ask HJ)
My Volkswagen Passat Sport 1.9 TDI with 296,000 miles has been written off by a chap who jumped a red light. So I need a replacement with the following... -
Can you recommend something to replace my X3? 5 May 2015 (Ask HJ)
I am in a quandary. My 2011 BMW X3 is having some electrical problems so I think I will replace it. Being retired I can no longer justify an expensive... -
Which used hatch should I get for £15k? 2 May 2015 (Ask HJ)
I need a used hatchback for up to £15,000 and have narrowed my choice down to the SEAT Leon, Volkswagen Golf and Audi A3. I drive approx 25,000 miles per... -
Which hatchback is best - Golf or A3 Sportback? 29 Mar 2015 (Ask HJ)
I want to buy a new car and have narrowed my shortlist down to the Audi A3 Sportback SE and the Volkswagen Golf Match - both five-door, petrol 1.4 (manual).... -
What's the average lifespan of a DPF? 26 Mar 2015 (Ask HJ)
I have recently bought a four year old Volkswagen Touran 1.6 TDi with 17,000 miles on the clock and a full service history. The issue of DPF comes up... -
Trade buyer paid deposit, but has now disappeared - what do I do? 21 Jul 2014 (Ask HJ)
I agreed the sale of my car (a 2011 Volkswagen Golf GTI) to a guy who buys cars on behalf of a trader. He left a £150 deposit (just over 1% of the value)... -
Which sports car for £3000 11 Jul 2014 (Ask HJ)
My current car is a little banged up and I'm thinking of getting a new one but need some advice. I am a small business owner working from home as a... -
Which hot hatch? 2 Jul 2014 (Ask HJ)
I am looking to buy a hot hatch for under £20,000 used that must match four criteria: More than 200bhp, Traction control can be fully disengaged (car will... -
Drop in fuel consumption 1 Jan 2014 (Ask HJ)
My mother has owned a 2010 Volkswagen Golf Plus 1.6 TDI from new and has been very pleased with the car. However, a few weeks ago, she noticed a sudden...
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