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Where do I stand on this warranty claim? 8 Apr 2013 (Ask HJ)
My Santa Fe broke down on the M5. It was taken to Hyundai Murley in Stratford. The cam shaft seized in the cylinder head. The car is still under 5 year... -
Will a delayed service during the pandemic affect my car's resale value? 1 Sep 2021 (Ask HJ)
I purchased a second-hand Volvo S90 in January 2021 from a dealership under the Volvo Selekt scheme and am very happy with the car. However, I examined... -
Insurance claim questions 4 Dec 2013 (Ask HJ)
Recently someone crashed into my car, which was parked on a residential street while I was at work. My insurer says there should be no dispute and it was... -
Volvo XC60 misfire 10 Dec 2013 (Ask HJ)
I run a 2010 Volvo XC60 and find it hard to get any really truthful in-depth information relating to them. The problem I have is ether a misfire under... -
Can you recommend a used car with good fuel economy? 6 Aug 2013 (Ask HJ)
I’m looking for a quiet and reliable car for long motorway work. I cover 15,000 – 20,000 miles a year. So far I have driven a 2012 Honda Civic 2.2 DTEC... -
What is best for the environment - an automated car wash or hand car wash? 11 Feb 2019 (Ask HJ)
What is best for the environment - an automated car wash or hand car wash? -
Which car was best value - the Humber Hawk or the Humber Super Snipe? 8 Jan 2019 (Ask HJ)
Which car was best value - the Humber Hawk or the Humber Super Snipe? -
Can you give me some advice on buying a secondhand electric car? 5 Aug 2021 (Ask HJ)
I always used to ask my dad these questions but sadly he passed away last year. I'm looking at possibly buying a secondhand Renault Zoe and wondered if... -
My new car is 14 insurance groups lower than the previous one - so why has my premium gone up? 17 Aug 2017 (Ask HJ)
My wife recently changed her car from a Land Rover Freelander, worth £2000 and insurance group 23, to a Renault Clio, worth £2000 and insurance group 9.... -
Mondeo losing power under acceleration 1 Dec 2014 (Ask HJ)
My 2012 Ford Mondeo (39,000 miles) 140 TDCI is losing power under medium to hard acceleration. When accelerating from 1900rpm onwards the car intermittently... -
Saab 93 off the road due to coil spring on back order 8 Jun 2011 (Ask HJ)
My Saab 9-3 went in for a service two weeks ago and was diagnosed with a broken coil spring. To begin with I was delighted with Saabs response that they... -
Please recommend a cheap, reliable car for local station runs and also a safe family car? 8 Nov 2010 (Ask HJ)
In an attempt to save money, my wife, two small children and I are about to leave London and move to a rural location where the country lanes will not... -
Just bought a car with a noisy turbo. Dealer says it's ok but independant mechanics say it's not. What should I do? 19 May 2010 (Ask HJ)
I bought an 56 Audi A3 1.9TDi with 80,000 miles last week from a reputable dealer. On the test drive we commented that it sounds like a police car siren.... -
Best used car for £1200? 17 Dec 2013 (Ask HJ)
I'm looking for a small, cheap, reliable, low insurance cost car for my 19 year old son. He will use it to drive to his apprenticeship job and cover 18... -
My car needs £16,000 worth of repairs for a water-damaged engine - am I liable? 23 Mar 2020 (Ask HJ)
I purchased a 2018 BMW X6 with a full service history and warranty until 25 October 2020. It has 22,500 miles on the clock. 140 miles into a journey, a... -
Could an aftermarket air filter be causing my Ford Puma to misfire? 5 Aug 2010 (Ask HJ)
My Ford Puma 1.7 1999 V reg has been misfiring lately. Over the last few days it cuts out when I brake and misfires at low revs. When idling I have to... -
Best small and reliable car for £10,000? 17 Dec 2019 (Ask HJ)
I want to purchase a used car. I’m thinking of getting a two-year-old Yaris, as it will have some of its original five-year-warranty remaining. I only... -
Problems with a Vauxhall Zafira 30 Aug 2015 (Ask HJ)
I bought this Zafira in November 2013 from a Vauxhall dealer. I had a long chat with them about what I needed the car for and the type of driving I would... -
Should the dealer pay to fix my faulty 2010 Nissan Pathfinder? 7 Oct 2013 (Ask HJ)
I own a 2010 Nissan Pathfinder 2.5DCi Tekna with 41,000 miles on the clock. Recently I've had an intermittent engine light come on - this has been diagnosed... -
Are we liable for a new engine to be fitted to our Primary Care Trust SEAT Ibiza? 26 Jan 2013 (Ask HJ)
My wife currently drives a SEAT Ibiza Bocanegra, which she leases through Cornwall Primary Care Trust (CPCT). She has had the car serviced as per the manufacturers...
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