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  • 29 year old male buying first car 8 Sep 2015 (Ask HJ)
    My boyfriend is 29 and has just taken and passed his first driving test. We both know nothing about cars. How does he know what to budget? Which car to...
  • Can anything be done to have my deposit returned ? 1 Feb 2014 (Ask HJ)
    I went to purchase a Mercedes Benz at a dealer in Essex. I saw a negative review of the dealer on the internet and spoke to some people who told me...
  • Free MOTs - beware! 12 Feb 2013 (Ask HJ)
    I took advantage of a "Free MOT" with National Tyres and Auto Centres linked with an AA membership offer. A little sceptical as to how they financed this,...
  • PCP buy the car or bail out? 26 Jul 2012 (Ask HJ)
    Our PCP ends in November this year. Our mazda2 1.5 Sport 5 door will be 3 years old and will have done 18k miles. The conditions of the PCP were 24k miles....
  • Does the new MoT fail faulty ESPs? 21 Apr 2012 (Ask HJ)
    A reader mentioned that a new MoT test came into effect in January. Please tell me that this is not so. My daughter has a Volkswagen Passat that has nothing...
  • Time to change - what should I pick? 25 Nov 2011 (Ask HJ)
    I commute to work - do about 25,000 miles per annum, all motorway(M3). Currently I have a Toyota iQ with 50k on the clock, which is on finance - can...
  • Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
    I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they...
  • Test match 15 Aug 2009 (Ask HJ)
    I never cease to be amazed at some of the e-mails you get from the motoring public. The one about ‘Think Bike’ says it all. A large number of those drivers...
  • My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
    I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of...
  • What's wrong with my Hyundai ix35? 5 Mar 2015 (Ask HJ)
    I have a 2012 Hyundai ix35 1.7 diesel, which is under a finance agreement. The vehicle frequently goes into limp mode, exclusively under acceleration such...
  • Dealer has changed the price? 12 Jun 2013 (Ask HJ)
    My daughter contacted the main MINI dealer in Stockport and told a sales person she knows that she was interested in trading her Volkswagen Beetle against...
  • Credit sleaze? 31 Jan 2009 (Ask HJ)
    In April 2005 I returned a Citroen C5, which had come to the end of a three year lease, with slightly less than the agreed 45,000 miles on the clock. The...
  • I have PCP car, can I fit a private number plate? 16 May 2022 (Ask HJ)
    I have a PCP agreement car that has another two years to run on the agreement, I would like to add a private number plate on it, would this be possible?...
  • Mercedes-Benz GLA new car order - can I get my deposit back? 25 Feb 2022 (Ask HJ)
    In early December I ordered a Mercedes GLA. I have still not been given a build date and have read stories of 40+ week waits for some customers. I’m happy...
  • Will prices of electric cars come down soon? 20 Jul 2021 (Ask HJ)
    I would like to change my current car for an electric one, but at the moment they don't have the range I would like. I think this will happen in time,...
  • Jaguar F-Pace - Do they sell a rear-wheel drive model? 8 Jun 2016 (Ask HJ)
    I have ordered the basic version of the new F-Pace, but am stretching my finances to do it. However, I am a little concerned that the version I have ordered...
  • What's the best car for a growing family? 3 Mar 2016 (Ask HJ)
    My wife and I are expecting our first child and we currently a 2015 BMW 420d Coupe. The BMW is on a two year lease PCP ending June 2017. My two questions...
  • Which large executive car? 28 Aug 2015 (Ask HJ)
    I'm looking to buy a stylish large exec, with a good balance of performance and economy. I do anywhere between 12k to 18k miles per year, split motorway...
  • Buying a high mileage Mercedes-Benz - what should I look out for? 10 Jul 2013 (Ask HJ)
    I have a chance to buy a high mileage (100,000 miles) 2011 Mercedes-Benz C220 Sport Estate from a cousin. I only need to pay off finance which is £8500,...
  • Looking to part-ex, do dealers accept damaged cars? 10 Jun 2013 (Ask HJ)
    I'm looking to get a new Honda Civic 2013 on finance with Honda. I have a SEAT Ibiza 2005 1.9 TDI Sport 100 with the following issues: Large dent/scratch...
 

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