Need a new car with a large flat load bay

We need to replace our 12 year old Citroen C5 2.2 HDI Exclusive that has the luxury of a top end car, a super smooth drive and the space of a decent sized van. The new car needs to take a two metre long...

Why doesn't my Focus' air con work?

I had an accident a couple of weeks ago, which damaged the wing, wheel and bonnet of my Ford Focus (2006 model). Since then the air con has stopped working. Could this failure be due to the impact?

What are the risks of buying a car with high mileage?

I am looking to by a 2011/2012 Ford C-Max 2.0 TDCi. I am set on the diesel as I do around 20,000 miles a year, mostly motorway. Should I buy an older car with less miles or a newer car with more miles...

When am I legally obliged to reject a car?

Three months ago we bought a Ford S-Max. Within a week it developed an intermittent 'engine malfunction' warning and our local garage did a diagnostic check. They had it for a few days and replaced...

Buying a used Mazda 5 - which model is best for £6k?

We have decided to buy a used Mazda 5 and you recommend the 1.6 diesel. Unfortunately our budget is £6000, which wouldn't get us that particular model. With our budget which of the other Mazda 5s are...

Dealer won't provide extended warranty documents

We purchased a used Ford Fiesta from a dealer five months ago for £5700. The extended warranty was included in price, but the dealer has never sent us the relevant documents. We've tried calling them,...

What's wrong with my Ford Galaxy?

My 2007 Ford Galaxy 2.0 TDCI has developed a noticeable whistle from the turbo. It is not a split hose, nor is the intercooler split/holed. It has been to the local Ford garage and they have identified...

Starting problems on a Ford S-MAX. What's causing it?

Our car, an S-Max 2L petrol (2009), seems to have developed a fault but the garage’s diagnostics are far from clear. About 2 months ago the engine warning light came on and the local Ford garage traced...

My fuel consumption is down - why?

I have a 3 month old Mondeo (TDCi 163) - on taking delivery the tank was empty and had to fill up with standard Jet diesel at the nearest garage - this gave ~50mpg. I subsequently filled with Shell V-nitro...

Central locking problem with Ford Focus - any suggestions?

The central locking on our daughter's Fords Focus (63 plate) diesel keeps failing in that the boot locking fails, and the boot lid springs open. We've been back to the dealership twice now, and they keep...