Ask Honest John

Most recently answered claims questions
Are there any drawbacks in changing your car insurer every year to get the cheapest quote?
In June 2009 I parked my wife's Saab convertible between two empty spaces in a shop car park. When I returned, the space on the Saab's driving side had been taken by a large SUV type vehicle. It was parked...
In September my wife was involved in an accident in our local supermarket car park. She was waiting to reverse out of a space until a van had passed her. The van cleared her car and she began to reverse....
Knowing that replacement car keys are expensive, when we bought our Honda Jazz in 2009 we decided to keep the spare key in our wall safe. Unfortunately in March this year we were burgled and the thieves,...
My daughter and I run a small business delivering livestock feed in the South East using Land Rovers and trailers. We each cover around 30,000 miles per year. Some months ago my daughter returned to the...
I would be extremely grateful for some advice on how to deal with an insurance claim for our car. Our Skoda Octavia Estate was parked on our friend's drive during a social visit yesterday when a tree fell...
32 months after a minor accident with no damage to my vehicle and scratched bumper on the other car, the other driver has made a personal injury claim. My insurance company says these cases are difficult...
I note that on April 7 you printed a letter from JMS who reported he'd been driving 55 years and never claimed on insurance or had a claim against him. He'd just renewed a fully comprehensive policy for...
My son fell victim to the freak hailstones yesterday that caused much damage to the roof and bonnet of his car. Many of his friends came off even worse with cracked windscreens and light cluster damage....
Recently, I helped my lady-pensioner cousin with a claim on her car insurance. She had been a customer for several years with Co-op Insurance Services (CIS), based in Manchester. She flew back from holiday...
 

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