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Most recently answered customer service questions
I purchased an ex-demonstrator 1.6 diesel Octavia from MSB Skoda in Darlington in August 2010. To date I have been very pleased with both the car and the aftercare service from MSB. However, after about...
I am insured with LV and after, a no-fault accident last June, they paid a realistic amount less my excess of £350 for my Saab which was written off. After many calls to LV, who have in turn chased Aviva...
I would like to recommend a small Ford dealer: Tuxford Road Garage, Boughton, Notts. I recently decide to buy a nearly new Fiesta traced by internet. I agreed a price for my car and the Fiesta over the...
Please could you inform your readers of an experience we had in May of this year when travelling in France with our 2-year-old Skoda Octavia 1.4TSI. About 100 miles after leaving Calais we experienced...
When my 2007 Volvo S40 was recently in for its fifth year service it was spotted that the climate control was not operating (the weather having been too cold for me to notice). The fault was diagnosed...
An errant Micra driver took out the offside mirror of my 2009 Vauxhall Astra on a narrow road. The repair was quoted by a Sussex Vauxhall dealer at £286.90. Within three days I had obtained a complete...
How about this for a cheeky insurance renewal rate? I have been insuring with a leading insurance company for many years. I received a renewal notice for £594.45 for my Mercedes. A quick call to LV resulted...
For thirty years my wife and I have bought and driven Honda cars. Throughout this period we must have bought 25 new cars from the same salesman at the same dealership. They serviced the cars and the trade-in...
In negotiating with a national main franchised dealer on a used car part-exchange deal in early January, we stalled briefly when I considered the trade-in value of my old car was £500 short of the mark....
I have an E-Class Mercedes that I absolutely love to drive, but have had two breakdowns due to a fault in the fuel injection system. Mercedes has provided fantastic service both times my car has been off...
 

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