Ask Honest John

Most recently answered consumer advice questions
Given all the pros and cons and what you know about the Ford Transit Custom and Volkswagen T5 Transporter, if you were to buy a 2014 year combi van to run for the next four to five years, which one would...
Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well...
I currently own a 2007 BMW X5 with 155,000 miles on the clock, which I'm looking to change. I used to do over 20,000 miles a year, but more recently this has dropped to about 10,000. I use it to tow a...
I'm thinking of buying a low mileage 2002 campervan, what's the reliability of the Fiat Ducato 2.8 JTD?
My beloved 20 year old Jaguar XJ6 has developed electrical problems, due partly to water getting into the wiring. My mechanic has sourced some used parts (Jaguar don't make them any more), but the immobiliser...
I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he shouted to look out and I saw a car reversing at...
My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished ours out). She waited until the owner came out...
I clipped a parked car trying to squeeze past in a narrow street. Exchanged details after calling at a nearby house. Only got a name and mobile phone number as he said it was sort of a courtesy car whilst...
I have a 2013 diesel Vauxhall Insignia automatic. I accidentally misfuelled and put in just under five litres of petrol. After speaking to people in the petrol station, I filled up the remainder of the...
I've only had my 2010 Volkswagen Caddy Maxi for a month and the fuel injector has gone. The van has only done 77,000 miles. I read somewhere that Volkswagen were replacing for free due to a recall. As...