Ask Honest John

Most recently answered consumer advice questions
I've been advised to replace a weeping water pump on my Lexus RX 450h at under 60,000 miles and less than six years old (an eye watering bill of £1800 reduced to £1200). Should I take out a Lexus Extended...
I'm hiring cars on three occasions this year, one in Italy and two in the U.K. What is the best way to get insurance to cover the excess?
I think the time has come to replace my 2008 diesel Hyundai i30 2.0-litre CRDI. Over the last two years the fuel pump failed, then the turbo and now the air con condenser at approx £250 to replace. I'm...
I have recently come to need a mobile scooter. This dismantles into multiple parts but these are still heavy (15kg) and are a shape that make it difficult for my wife to load into a boot. I would like...
I'm looking at buying my first used car as an adult. I have visited a couple of dealers, but no one is offering a discount. Am I doing something wrong or should I be able to get some money off? I'm looking...
The back windows of my Vauxhall Astra Twintop aren't going up, they stop about 3-inches from closing. Any advice?
I've just bought a new SEAT Alhambra 2.0-litre diesel auto in SEL spec. It has 225/50 R17 self sealing tyres. The ride around town is very harsh and we feel every bump. Is it the sport suspension causing...
I own a 2008 Volvo V50 1.6d. Whilst driving my car last week, I noticed an awful smell followed by thick smoke from under the dash. I pulled over and got out of the car and dialled 999. The fire brigade...
I have suspected that the air con on my 2015 Nissan Qashqai has not been particularly effective. A recent 200 mile journey in hot sunshine convinced me that it is totally ineffective. My local dealer tells...
I have Mercedes-Benz E-Class registered in 1994, I bought it in 1997. It has done 115,230 miles so far, could you please kindly advise me of its value.