Thanks to Pentagon Hyundai Wakefield for fixing my i10's faulty headlight levelling switch.

For some months, my new Sept 2010 i10, 1.2 auto has made an elusive “Urr-urr, Urr-rr” noise, when on the road or engine running in "park." I ruled out the heater fan. Next I examined the cooling system...

Scuff of creams

I would welcome and appreciate your advice on how to remedy three grazed areas on the backrest and head restraint of the black leather passenger seat on an 18-month old Mercedes. This damage is in the...

Saab customer service success story

Thought you might be interested in my recent experience with my Saab 9-3 2.8-litre estate. The car is four years old but has only covered 19,000 miles and has just failed the MoT with a broken front...

How are DPFs damaged by repeated short journeys? Our 2000 BMW 320d has done 180,000 miles without fault.

Regarding latest EU emission regulations for diesel engines, could you please give us more information on the subject of the particulate filters being adversely affected by repeated short journeys? I have...

Why was Volkswagen reluctant to repair an ESP system fault on my Jetta?

I purchased a Volkswagen Jetta from Car Giant, White City for £9,639 in March 2008. It had had one owner (Avis) and a very low mileage. Car Giant gave it a clean bill of health. I subsequently had it checked...

Is £2,800 a reasonable price for repairing my father's Rover 75's automatic gearbox?

My 88-year-old father was towing his caravan when the automatic gearbox of his 10-year-old Rover 75 2.0-litre turbodiesel failed. His Rover agent in Grantham has quoted him £2,800, which seems very high...

How can I report a speed hump which is plainly capable of damaging cars?

I have found a disintegrating rubber speed cushion on a road local to me, which has been partially 'bodged up' by the County Council using some asphalt. There are two securing studs that have been left...

Why do you say that modern cars have a design life of seven years?

Could you please expand on your statement that "modern cars have a design life of about seven years ". This will be of concern to many of your readers.

Is the known Volkswagen Teves/ESP fault down to the whole unit or just a sensor?

My wife has a 2005 Volkswagen Golf 2.0FSI GT with 51,000 on the clock. The light in the ESP switch, and the dashboard steering wheel and ABS signs, have all come on together, intermittently, over the last...

Should I ask for the third party to cover a diminution in value to my Audi A5 due to accident repair?

A neighbour has pranged (wing, lights and bumper) my new A5. The repair is underway and I hope it will be looking good soon. However when I trade this car in, probably in two years, I expect it to be worth...