Charged £800 for changing address on insurance - is a refund likely?

My daughter recently notified her insurer, Hastings Direct, of her change of address for the remaining three months of her insurance policy. She then received a confirmation message from Hastings, followed...

My premium doubled after someone falsely claims I hit their car - what should I do?

Someone claims that I hit their car, but I was not in that area. My insurance company is not defending my argument, even though they have inspected my car and found it not to be damaged. My premium has...

Are insurance premiums higher for electric vehicles than diesel or petrol?

Are insurance premiums higher for electric vehicles than diesel or petrol?

I'm a named driver on my mum's policy - will a no fault accident in my own car affect her premium?

I renewed and paid for my mother's car insurance policy about two weeks before the start date. I'm a named driver on the policy but rarely drive the car. Between paying for the policy and it starting,...

Should I raise or lower the agreed value of my classic at my next policy renewal?

I own a LHD 1982 Mercedes-Benz 380SL, with a full service history and 104,000 miles. I've had an agreed value policy for £10,000 on since I bought it in 2000, should I raise/lower that at next renewal?...

Do I have to inform my own insurance company about a no-fault accident?

My car was badly damaged all along its offside while it was correctly parked on the public highway. I was at a meeting some 200 yards away, when I returned the driver responsible had left a note on my...

I informed my insurer of an incident and they logged it as a claim - is that allowed?

I've been looking for a car insurance quote, but between 2014 and 2015 I was involved in two accidents (one fault and one no-fault). However, when I inputted these for an online quote, a third claim had...

Should I continue fighting the insurers after a non-fault accident?

I have an on-going dispute after my wife was involved in a non-fault accident. I am making slow progress with the lawyers but, in the meantime, we have to re-new the policy on my wife's car. The renewal...

Should my son have told his insurers about a minor accident?

My 19 year old son was driven into by an elderly lady who drifted across at the traffic lights. He was stationary waiting to turn right and she was travelling at about 5-10mph. He had only been with his...

Why has my insurance premium increased because someone walked into my car?

I'm being asked for double the money to insure my car because my grand-daughter, who is fully insured, was driving and a pedestrian walked into the side of the car. The gentleman said it was his fault...