Mechanical faults in my Volvo XC60

My Dad has been having horrendous trouble with his Volvo XC60. He purchased it from new in June 2011. Since then it has spent many, many weeks back at Volvo. The computer system fails in part - taking...

Ford focus fuel pump failure... at three years

I own a (July) 2009 Ford Focus 1.6-litre petrol, which has covered 30,000 miles. During Christmas, the fuel pump failed and I was left with a bill of £400. Surely a fuel pump should last more than three...

Volkswagen Golg - Faulty EGR Cooler

I bought a September 2009 Volkswagen Golf 1.6 TDI eight months ago from a main dealer. The car came with with one year's extended warranty. There is now a warning light on, and it's loosing power. Volkswagen...

The timing chain has jumped - can I get any goodwill?

The timing chain has jumped on my VW Polo 1.2 2003 model at 38K miles. VW customer services UK have refused to contribute to pay for repairs as a goodwill gesture, even though the timing chain jumping...

Mini One Steering Rack & Power Steering Pump

The power steering pump and steering rack on my sister's low mileage 2004 Mini One 1.6 petrol, manual, convertable have gone and need replacing. Do you know if these are common faults with Minis and if,...

Is it worth fixing a 7 year old C8?

We bought our family C8 from a Citroen dealer in March 2005 with a 5 year warranty. The car has been well looked after and serviced in accordance with manufacturer's recommendations. We have learned recently...

Any idea how to get goodwill help for a problem with my Jazz?

Honda are refusing to help me with my Jazz Gearbox problem on a 54 plate at 80,000, a known issue on Jazzes. I was wondering if you can offer any advice on how to put pressure on them or shame them into...

Turbo failure - have I any recourse?

I bought a new C4 Grand Picasso diesel car in 2009 and have now done 59000 miles. Every year I had got it serviced by authorised dealers but exceeded the mileage intervals (should have been every 12500...

Is Mercedes liable for sensotronic brake control failures on a Mercedes E320?

Mercede-Benz has confirmed via diagnostics that the SBC unit on our 2004 Mercedes E320CDI has gone. I am aware there have been problems with this unit, possibly even a recall. Mercedes have offered to...

Oil pump drive & turbo charger

I have owned a 56 plate Audi for 10 months. Unfortunately a lady crashed into the car when stationery (on the 6th June 2012) and this resulted in car requiring repairs to the front passenger side bumper...