consumer advice | Ask Honest John

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Most recently answered consumer advice questions

What's the most reliable, cheap, used van?

I'm looking for advice on buying the best mid-size, used van for £4000 - £5000. I want the most reliable, cheap to tax van I can buy. I'm thinking Peugeot Expert, but any advice is welcome.

My windscreen has a waxy resin left on it after using a car wash - how to I clean it off?

My Subaru Forester has been hand washed in a commercial car wash that has left a film of wax/resin on the screen. I've tried several means of cleaning, including vinegar and Mentholated spirit - but to...

We sold our car to a garage but they won't send us the money - what do we do?

We took my wife's car to Evans Halshaw on 27 December 2017. They appraised the car and made an offer, which we accepted. We completed all the paperwork, and were guided through the process by the salesman....

I'm retired, but I do unpaid charity work - do insurers count this as business use?

Now that I am 68 years old and fully retired from paid employment, I undertake regular voluntary unpaid work for several Registered Charities. This involves driving to/from their premises and to/from their...

What's the best large, panel van?

I have owned a 2012 Ford Transit van for 2.5 years. I purchased it secondhand and this past year it has given me nothing but grief. I was told that Ford parts where inexpensive to repair, this is utter...

I can't fit a dash cam behind my mirror - can I turn the in-built road sign detection camera into a dash cam?

I have a Vauxhall Astra Sports Tourer. The casing for the in-car, road-sign detection camera is so large that I can't fit a regular dash-cam behind the mirror. Is there software available that would enable...