I had an accident in a work vehicle - do I need to notify the insurer of my own vehicle?

A few weeks ago I had a accident in a lorry I drive for work. I drove into a ditch, and no other vehicles were involved. My company claimed off their insurance to get the lorry repaired, which was roughly...

My son had an accident four months ago - can the insurer insist he still pays the premium for the next eight months?

My son had an accident four months ago and the insurance broker is really messing him about. When he had the accident, the insurance broker said they would not pay for recovery or storage, so my son organised...

My daughter had an accident when she was a learner, without a qualified driver in the car - can her insurer ask for £10k to cover their losses?

Over two years ago, my daughter had a minor accident whilst driving as a learner. At the time, she did not have a qualified driver in the car accompanying her. My daughter's insurance company declined...

Can an insurer combine damage repair costs from two separate accidents to write off a car?

My father was involved in a collision, causing damage to the nearside rear of his 2016 Ford Fiesta. The third party accepted responsibility and we contacted my father's insurer to inform them. We confirmed...

After an accident, should you call your insurer or the vehicle manufacturer first?

Who should you contact first following an accident, your insurer or the vehicle manufacturer? I constantly receive messages from the manufacturer saying in the event of an accident to contact them first...

Should I claim via my insurer or an accident management company?

Yesterday, I was rear ended at traffic lights. I have the third party's phone number. He did not know his insurer's name and is asking to settle without reference to insurers. The damage to my 2000 Mercedes-Benz...

A driver knocked my daughter off her bike, but won't pay for the week of work she's missing - what should I do?

My daughter, a bicycle courier, was knocked off her bike while working. The driver who ran into her admitted liability, but doesn't want to go through his insurance. He has offered to give her the equivalent...

A friend's young son had a car accident, but no other vehicle was involved - should he tell his insurer?

My friend's 21 year old son had a car accident on the ice last week. His car (a cheap old thing) was a write off, but no one else was involved. The AA driver who came to recover the car advised him not...

My insurer won't repair my car until they figure out who was at fault - is this fair?

I was in a serious collision, which left me with head injuries and loss of memory. I was given the details of the other party involved by the police, which I forwarded to my insurer - Esure. They now want...

My insurer have handed my claim to an accident management company - should I be wary?

My insurance company, Hastings Direct, have referred me through to Auxillis for repair work and hire car following an accident. The other driver went into the back of me, but he is disputing liability...