Why won't Vauxhall offer goodwill towards repairing my Astra Twintop's roof?

I would like you to make all your Vauxhall purchasers aware that if they do not have their cars serviced by Vauxhall dealers then any goodwill gestures regarding warranty will not be forthcoming, although...

Do I have to pay for the DPF to be repaired in the Volkswagen Golf I just bought?

My 20,000-mile Volkswagen Golf GT TDi 2.0-litre has just had the DPF, engine management and diesel glow plug lights come on. I bought it six weeks ago from a main Volkswagen agent. The dealer who has looked...

Is my wife's Peugeot 107 about to suffer the known clutch fault?

The clutch pedal on my wife's Peugeot 107 is becoming jerky on return. Is this a manifestation of the 107 clutch problem and will it be covered by warranty? What do you recommend? The car is a 2008 model...

Can I have my 1-year-old Hyundai serviced locally without affecting the warranty?

I have just bought a 1-year-old Hyundai from a main dealership that is over 40 miles from my home address. Do I have to to use the dealership for servicing or can I take it to my local trustworthy service...

What can I do to pinpoint a hesitation problem in my diesel Hyundai i30?

At about 1500 revs, from cold at about 20/30 mph and with the temperature about half/two thirds to optimum, my Hyundau i30 diesel automatic hesitates as though it is low on fuel, needs to change gear,...

Are dealers required by law to provide warranties on cars for sale?

Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether this would affect my Statutory Rights? I am contemplating...

Why doesn't my warranty cover condenser repairs to my 2002 Mercedes-Benz E320?

I recently bought a policy with a leading warranty company. I have paid about £800 over the last two years to them for an 'extra care' policy (with franchised dealer repairs) for my 2002 Mercedes-Benz...

My warranty company won't replace my Citroen C3's catalytic converter - what should I do?

I am the owner of a 2005 Citroen C3. I bought it on 31 January this year from a local garage. At the time of sale I also purchased a 12-month three star warranty with an insurance company. Within two months...

Why does my Land Rover Discovery 3's warranty only cover repairs up to £3000?

I have owned from new a Land Rover Discovery 3 which is coming up to five years old. I have taken out Land Rover's extended warranty for each of the two years, following the expiration of the warranty...

If we have our Mercedes-Benz A-Class chipped, will the warranty be void?

My wife has a Mercedes-Benz A160 CDi automatic with which she is very happy in terms of access and comfort, but she would like a little more power. I have read reviews and claims on Chip Express and it...