Most recently answered consumer advice questions

I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history...

While I was at work someone hit my car in the car park. They've assumed liability and his insurance already contacted me. I have also contacted my insurance company in the meantime and started proceedings...

We are looking for a car that my 18 year old daughter can use (currently a learner driver) but must also accommodate her sister's wheelchair on occasion. Is there anything that would work for us?

My daughter and son-in-law are looking for a medium-sized, family hatchback, SUV or Estate. It needs to take three child seats in the middle row. Sadly, a big Land Rover will not fit in their street.

I bought a Ford C-Max from Fords of Winsford (not a Ford dealership) in May 2016 and have subsequently had it serviced at Burns Garage (Ford) in my home town. According to the Service Book, the car was...

I've got a 2008 Volkswagen Golf which requires a new clutch and dual mass flywheel. I've been told it's a lot cheaper to replace it with a solid flywheel. Is this the right thing to do or should I keep...

I need a two or three year old Nissan Navara or similar to pull a fifth-wheel caravan. It will be used for long trips around mainland Europe. What is the best way to obtain the vehicle? Go to France and...

I'm looking at BMW Protect X for my new BMW 3 Series. It's a product that protects the car's bodywork and interior. It says that it also guards the vehicle’s interior, ensuring that seat fabrics and carpets...

I'm looking at buying a used car to replace my current 1.0-litre runaround as I crave a bit more power. I've been looking at a 1.4 Golf GT TSI, which costs around £2500. I don't have the money yet, but...

I own a 2011 Volkswagen Golf Mk6 1.6 TDI, bought in in December 2015 from a local independent Volkswagen dealer. My mechanic noticed a water leak after I mentioned the coolant light coming on a couple...