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Most recently answered ombudsman questions
My wife, 72, has an excellent driving record over almost 50 years, but on an automatic only licence. As well as our cars, obviously automatic, she has been a named driver on our daughter's automatic car,...
Can I change insurers whilst pursuing a grievance?
My car was hit in France whilst parked in October 2016. The owner of the other car admitted full responsibility and signed a statement. The repair to my car has been paid by my insurer, less my excess....
I just received my car insurance renewal notice from Saga. They said I paid £417 last year and this year will be £293. Sounds good, except I actually paid £208 last year. When I queried this I was told...

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