Why don't insurers still use the process where the insured driver obtains a selection of quotes for repairs?

One point you have missed in your recent replies about insurers is the 'preferred repairer'. What happened to the old method of providing three independent quotes for the repair to the insurer? Surely...

Thanks to the AA Breakdown Repair Cover, my Isuzu Trooper's oil pressure fault was repaired free of charge.

A short while ago I signed up for The AA Breakdown Repair Cover as I am driving an ageing 2002 Isuzu Trooper that has given me quite a lot of trouble over the years. True to form, it recently broke down...

Are modern cars too technologically advanced for their own good?

One day I am going to write an article about how car design is wholly wrong in environmental terms. We are scrapping cars at 7 to 10 years old when the vast number of components would last at least 20....

I don't want my Ford Ka written off in case of an accident - can I downgrade the insurance?

Should I reduce my insurance due to the age of my 13-year-old Ford Ka? I have fully comp, legal and no-claims discount cover for £250. Very occasionally my son, who has his own car insurance, drives it,...

Thanks to the AA, Caffyns of Folkestone and Network Q for promptly repairing my Volkswagen Polo.

Last Monday my 2007 Volkswagen Polo 1.4 TDI with only 35,000 miles on the clock blew up on the motorway. I phoned the AA and was towed off promptly and taken to a local garage, Caffyns of Folkestone. A...

Thanks to Vauxhall for their help in repairing a fault on my wife's Corsa.

Please may I bestow a couple of accolades through your column. My wife’s 4-year-old Corsa, out of guarantee, developed a seemingly small problem where the dial that directs the air within the car jammed....

Will BMW contribute to repairing a torque converter failure on my 3 Series?

I have a four-year-old BMW 3 Series automatic on which the torque converter of the gearbox has failed and therefore I'm told that a new gearbox is required. For this to happen after four years seems a...

Thanks to Mercedes-Benz Central Manchester for repairing a control unit on my E320.

My independent Mercedes-Benz servicing garage tells me that the Sensotronic Brake Control unit on my 2004 E320CDI (90,000 miles) needs replacement at a cost of £900 or more. I've read on various MB forums...

Is there anything I can do about a snapped weld on my Mercedes-Benz C230 Kompressor Sport?

I am in the USA where I run a 2000 Mercedes-Benz C230 Kompressor Sport. A suspension mounting frame weld rusted so badly that it snapped in half. I am told there is nothing MB USA can do about it, but...

Who can fix an air conditioning fault on our 2003 Honda Civic?

The air-conditioning of my wife's 2003 Honda Civic 1.6 VTEC auto packed up recently and I have been quoted a figure of £391 to fix it by our Honda dealer. Apparently there is a coolant leak and the condenser...