Can I reject my used Tiguan over the emissions scandal?

Six months ago I purchased a used Volkswagen Tiguan from a local dealer. The car was 14 months old and the salesman assured me that the engine was not involved in the Volkswagen emissions scandal. Subsequently...

Kia warranty invalid due to missing records

We purchased a used Kia Soul three months ago. The car is 3.5 year old and we specifically bought it because of Kia's long warranty. When we brought the car the car salesman said the car had 3.5 years...

Can I reject my car over its missing service history?

I purchased a used Renault Clio from a dealer six weeks ago and found out when I got home that I didn't have any service history. The salesperson has told me that they cannot find the service history....

Alfa Romeo 159 broken down after 10 days

I bought a 2010 Alfa Romeo 159 2.0 JTDM 10 days ago from a reputable car supermarket. On changing the water pump and cam belt, my local Alfa specialist has informed me that the DMF and clutch need replacing....

Lied to by dealer over missing service history

I bought a used Vauxhall Astra GTC last year from a main dealer. All seemed well until I brought it home and found the service history was missing. I contacted the dealer and was told it was still in the...

Faulty car - what are our rights?

I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's manual and the warning symbol had already been marked...

Bought an unreliable car from a dealer - What should we do?

We bought a Nissan Almera Tino from a dealer for £695. We accept that this isn't a great amount of money, but we expected a decent runner. In the advert it was stated it had done 80,000 miles, but it was...

Trader refusing to supply documents

I bought used car from a trader. When I collected the car the seller said he couldn't provide a receipt due to computer problems and would send it later. He is now refusing to provide any documents. Can...

Electrical fault with Skoda Superb

We purchased a 2015 Skoda Superb in L&K trim five weeks ago with high hopes; it had done 3100 miles and was five months old. Since buying the car, it has been back to the garage three times for electronic...

Problems with a used car I bought - What can I do?

I bought a Hyundai Terracan from a local dealer recently. I had the car checked out at a local garage and have been told that the dual mass flywheel is starting to go. I took it back to the dealer I...