Thanks to Pentagon Hyundai Wakefield for fixing my i10's faulty headlight levelling switch.

For some months, my new Sept 2010 i10, 1.2 auto has made an elusive “Urr-urr, Urr-rr” noise, when on the road or engine running in "park." I ruled out the heater fan. Next I examined the cooling system...

What could be causing this fuel supply problem with my Honda?

Our car was pre-registered but had only four miles on the clock when purchased. It had been left on the forecourt, presumably in the cold, but gave no immediate problem. The dealer has been very good as...

Is it common for the tailgate lock on the Volkswagen Touran to malfunction?

I am having trouble with the tailgate on my Volkswagen Touran. Once closed it unlocks and it won't completely lock home again, and you can hear the lock clicking and struggling to fully close the gate....

Why does my Audi A4 Executive's radio come on automatically when I start the car?

I have an Audi A4 Executive saloon, bought new in September 2009. The radio comes on as soon as the engine is started. I have visited our local Audi dealer who has looked at it, but to date has not been...

Did you know that foxes can damage the ABS cables of cars and cause faults?

I'm a former police officer from Glasgow. One posting involved taking/screening vandalism reports from a large area of Glasgow. One year a small area had numerous reports of ABS cables being cut. This...

Is it common for the Volkswagen sat nav system, as fitted to my 2010 Golf GTI, to malfunction?

I have a Golf GTI bought in March 2010 with Volkswagen satnav installed. It worked fine until a couple of months ago. At that time the direction arrow on the map went adrift. Often it was miles off the...

Why do the windows open automatically, after the car is locked, on Skoda Octavias?

The letter from KW, Harlow, about all the windows on his Skoda fully opening after he'd locked and left it struck a painful chord with me. I've had two Skoda Octavias, excellent cars in every other respect...

I was sold a new battery when the fault was actually a failed alternator - can I get a refund for the battery?

The 2-year-old battery in my Vauxhall Astra 2.2 Coupe failed to start the car during the recent spate of cold weather. After recharging it, it again failed a few days later and so I charged it up again...

Why was Volkswagen reluctant to repair an ESP system fault on my Jetta?

I purchased a Volkswagen Jetta from Car Giant, White City for £9,639 in March 2008. It had had one owner (Avis) and a very low mileage. Car Giant gave it a clean bill of health. I subsequently had it checked...

How should I proceed with the garage that sold me a BMW 118i with a faulty battery?

I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported it and waited until now to make sure there were...