Volkswagen Horsham gave excellent service when my Golf's automatic gearbox failed.

One to add to your list of decent behaviour. I have a Golf 1.4 TSI 122PS DSG automatic registered 30-6-2009. At three and a half years old with a mileage of 12,316 the Mechatronic unit failed (the car...

How can I prevent my car being written off after an accident?

Last Friday a lady crashed into my car. She admits it was her fault, we swapped details and the insurance company is now sorting the claim. My problem is I think they are too quick to "write off" my car....

What is causing repeated turbo failures on our Land Cruiser?

I wonder if you can give us some advice. Our Land Cruiser has done 90,000 miles with no problems whatsoever until the engine suddenly died while overtaking a lorry up a hill on the A46. It had to be put...

Why doesn't your column promote keeping older vehicles on the road?

I have been reading your letters page for many years, but have become increasingly frustrated by your toleration of the view that 'older' cars should be disposed of. Might I remind you that not all of...

My Honda CR-V clutch repair may not be covered by warranty - how should I proceed?

The clutch on my 2009 Honda CR-V diesel manual is slipping, not badly but enough for me to call into Honda in Northampton. They said it may well last for a few thousand miles or could fail soon (although...

Rear wiper failure on brand new Skoda Roomster - how should I proceed?

Within 10 days of taking delivery of my wife's new Skoda Roomster in December the rear wiper failed. Skoda couldn't arrange repair in the week before Christmas, so it was booked in for 27 December when...

Recommendation for Airbagman.

I contacted George Stokoe at Airbagman yesterday, as you suggested, and fixed an appointment for this morning. He arrived early and 12 minutes later my problem was fixed at a cost of just his callout fee...

Can I recommend the Fixmystreet pothole reporting service?

I saw your recent answer to a correspondent on reporting potholes. I emailed www.fixmystreet.co.uk on Wednesday 8.30pm. Received acknowledgement 9.20am on Thursday, and a further email at 11.20am on Thursday...

Toyota extended my warranty after replacing the engine in my RAV4.

I bought my 2007 Toyota RAV4 new with a three-year warranty. It has always been serviced at a Toyota dealer and after its five year 50,000 mile service in December 2012 I was told that there was a problem...

I've reported nearly 1000 potholes with Fixmystreet and all but one have been repaired.

Regarding BI’s email in February, I have reported well over 500 potholes via www.fixmystreet.co.uk using the iPhone app that is so easy. I am quickly approaching 1000. They have all been fixed apart from...