Why has my insurance premium increased following a non-fault claim?

My wife had an accident and wrote off her own car, and two others. One of the other cars was mine. She had protected NCD (75 per cent). I claimed for my damage against her. Despite her NCD remaining at...

What should I do to defend myself against a fraudulent personal injury claim?

A couple of months back I was involved in a driving incident where I started moving with traffic after the lights turned green at a junction. For no reason, the car in front (a Ford C-Max) hit his brakes...

How could we speed up the process of having my son's Renault Clio repaired by the insurance?

My son and his partner purchased a pre-reg Clio Music with zero miles last October for the advertised price of £8,500. In December, whilst stationary in a jam on the motorway, they were hit in the rear...

Driver claims accident was 50/50 when it was his fault - what can I do?

I recently had an accident and the other party is claiming that the accident was a 50/50 event when in fact it was all his fault. The accident happened in busy road conditions so there were many witnesses...

Surprise call following reporting an accident to the police

My parked car was recently hit and the driver did not stop but a neighbour took the number plate I phoned the police and reported what had happened. A couple of days later I received an unsolicited call...

My girlfriend has received a spurious request for payment for a credit hire car following an accident - is it a scam?

My girlfriend was involved in an accident in Nov 2009 where she rear-ended someone at a roundabout. Her car is a company car and insurance is arranged by her employers. She admitted liability, her car...

My damaged car was written off and scrapped without my permission - what can I do?

My Volvo S60 was recently involved in two accidents within a space of a month, both times involving my 28-year-old son, who is a qualified driver and on the insurance policy. The first time was when the...

I have some legal advice for your correspondent GP of Tolleshunt Major pertaining to an accident claim.

You responded to a cry for help from GP of Tolleshunt Major in respect of an accident in which his (her) daughter had received a County Court Summons. Here are some thoughts that may be helpful. The accident...

Should I ask for the third party to cover a diminution in value to my Audi A5 due to accident repair?

A neighbour has pranged (wing, lights and bumper) my new A5. The repair is underway and I hope it will be looking good soon. However when I trade this car in, probably in two years, I expect it to be worth...

What value do accident management companies add to the aftermath of an accident?

Although my experience of accident management companies is limited to using them via a corporate lease plan, I have to say that even then, I question their usefulness. A skip delivery lorry recently drove...