How can one avoid accident management companies?

The subject of Accident Management Companies often crops up in your column. I consider that car owners can do much to put these parasites out of business by insisting that their accident-damaged cars be...

Are cars stopped on the hard shoulder of a motorway at immediate risk?

A friend recently attended a Speed Awareness Course and said that they had been told the average time stopped on a motorway hard shoulder before being hit from behind is 25 minutes. Is this correct? If...

Should I report an accident?

I was recently hit from behind while in very slow moving traffic resulting in rear damage. The other driver admitted liability, toyed with paying themselves then asked me to go through their insurance....

Why don't insurance companies give discounts to dashcam users?

I work in insurance as a freelance accident investigator and confirm that insurers are in a chaotic mess of inefficiency. I have just ordered a car video recorder the size of a satnav which sticks onto...

Credit hire

My husband was involved in a minor accident on a roundabout while following the designated lane for his route. In a collision from his near side by a young driver with minor damage being dent to his front...

Car hit me from behind - can i force insurance company to repair my car

A car hit me from behind. My bumper was crushed inwards and i could not open my boot. Her insurance company phoned saying that she had admitted all liability. They sent around an assessor who, at my house,...

Text about an accident I didn't have

I have received a text from myclaimuk.com (447902381850) stating that I can claim for an accident that I have not had - I did not get in touch, so I know no more about it. What should I do?

Why has my insurance company charged me an extra £10 after a non-fault accident?

I was involved in an accident in August where someone went into the back of my car. The other driver admitted it was his fault and the claim was entirely settled through his insurance. However, I came...

Why can't I contact a car's owner to tell him his car has been damaged?

Two cars had had a collision outside my home. I got their numbers. Unfortunately, an unattended parked car also had its near-side front wing damaged in the collision. I attached a note to its windscreen...

Accident management company not interested in helping

I was recently hit from behind while stationary. At the time I was towing a trailer which was badly damaged. The accident also damaged the tow bar of my van. I contacted my insurance company who where...