What would you suggest is a reasonable payout for our written-off Clio?

Last Thursday morning my daughter crashed her 2007 Clio 1.2 Sport with 33,000 miles showing. The insurers, Quote Me Happy, arranged for the car to be collected and taken to a depot. We are given to understand...

Please advise your readers that not all accident claims are spurious or fraudulent.

I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure your readers that all good firms do actively...

Did my Audi A3's ESP cause my accident?

Our 2006 Audi A3 Automatic has been written off in an accident, which we feel has to be due to a fault in the Electronic Stability Control (ESP) in the car. A car with new tyres, travelling at approximately...

Is there a way of limiting motorway accidents caused by left-hand drive HGVs?

In 2006 my son got side-swiped by a left-hand drive Polish lorry. Whilst overtaking in a long slow queue on a motorway, he was clipped on the rear of his car by the lorry which pulled out, signalling as...

Was my accident due to a gearbox fault in my Kia cee'd?

I drive 2008 KIA cee'd automatic which I've had since new. Last year, when attempting to reverse into a parking space, I put the car in reverse and without my touching the accelerator, the car shot backwards...

Are these solicitors encouraging me to claim dishonestly?

Last summer a lorry collided with me, changing lanes without looking. My car was declared a write-off and, being comprehensively insured, my insurance company paid out promptly. Since then I have been...

Repair taking a long time - what can I do?

I had an accident in my car April 13th 2012. The insurance company sent the car to Just Car Clinic for repair. They said that it would be ready the 17th May 2012. This seamed to be reasonable for the amount...

Hit by a foreign driver

I was hit by a foreign lorry driver who drove off. I have his numberplate and I gave the police the details. I was on the inside lane of the roundabout when the back end the lorry came into my lane and...

I would like to endorse Volvo cars, as a driver of the marque since 1969.

I was delighted to read your recommendation of a Volvo in answer to DH of Herne Bay, headed "Invisible Touch". You rarely mention Volvos but I have driven them since 1969, have two at the moment, and my...

Should I tell my insurance company that I hit a deer?

A friend of mine recently hit a deer, which caused minor damage to the car and none to the deer. Should all accidents, no matter how minor, be reported to the insurance company even if the cost is below...