Why are accident management companies able to charge huge rental charges to accident victims?

I read with interest last week about insurance scams. I had an accident and was supplied with a BMW for five days during repairs by HelpHire, a management company provided by insurer. I signed a form to...

Are insurers exploiting policyholders when minor 'material facts' are not disclosed?

I quote from my renewal notice: "MATERIAL FACTS - DUTY OF DISCLOSURE: All material facts must be disclosed. Failure to do so could invalidate the policy. A material fact is one which is likely to influence...

Why are insurance companies now asking brokers not to contact third party accident management companies?

You may be interested to know that some insurers have started asking brokers to sign new terms of business agreements agreeing not to contact any claims management company or solicitor first (even if the...

How can I reduce insurance premiums for my 18-year-old son?

I am at a loss at how to proceed. My 18 year-old son has just passed his driving test and no matter which approach I take, quotes are starting at around £4,000pa. I have tried multi-car policies (three...

These are the parties who are to blame for pushing up motor insurance premiums.

There are many parties to blame for motor insurance premium increases. In no particular order: A) Insurers, vehicle repairers, police, franchised dealers and breakdown companies who sell details of non...

My neighbour has reported a minor accident involving us both to her insurance company - how should I proceed?

About 1 month ago my neighbour, living opposite, reversed her car into mine as she negotiated joining the road from her drive. The damage appeared to be slight. We agreed that I would get a couple of estimates...

Are insurers exploiting policyholders when minor 'material facts' are not disclosed?

Although it is entirely sensible to go after the other driver directly to recover losses arising from an accident for which you can prove you were not to blame, failure to report the fact of an accident...

Should the Association of British Insurers comment on the lack of 'good faith' in the industry these days?

An increasing number of letters featured in your column concern the practices of insurance companies. The problem it seems to me is that the insurance industry is now run by bean counters who have forgotten...

Insurance question

I have a second car which I'm not using at the moment (I have a company car) and I want to lend to my brother for a indefinite period. Quite rightly he wants to insure it under his own name as he'll be...

Car written off while in care of AA

My car was being recovered by the AA (suspected water pump failure) when the AA truck and trailer, which my car was on, were struck by a 24 tonne lorry. It was, I understand the lorry driver's fault. He...