Ask Honest John

Most recently answered insurance questions
My windscreen has developed a split and needs replacing. I have glass insurance in my policy but I have read in your column that some insurance companies will increase future premiums if you have had...
We have decided to keep our son’s car while he is at university. His insurers will 'suspend' his policy until he needs it in the hols. We make the payments during suspension then the amount is deducted...
I hired a car at an Irish airport last week and found that the excess protection insurance was greater than the cost of hiring the vehicle. Is there an insurance company that covered the excess and is...
I received this message from Volkswagen and would like your advice as to whether this is a good thing for me to consider, would this be £50 well spent? <<Welcome to Ensurance - an official Volkswagen Insurance...
I recently received a parking summons from a local authority and it is clear that my vehicle number plate has been cloned. The vehicle was never at the location cited. I hope I have cleared up this matter...
My stationery Audi A8 was hit by a bus while waiting to pull out at a roundabout. The police said because there was cctv fitted to the bus there should be no case to answer, and the bus company should...
Regarding Mazda and a leaflet advising they will handle all aspects of accident repair claims for Mazda owners. We also have a Mazda and received one of these leaflets after a service. We chose to ignore...
I bought a new Honda Jazz in September 2010. It comes with Honda Happiness accident management cover. I am insured with Churchills. So if I have an accident, do I call Honda Happiness rather than Churchills....
Can I draw your attention to something to consider when taking out car insurance: Don’t just look at the initial cost. Every time you make an alteration it can cost upwards of £30. This would include change...
I'm awaiting the arrival of my new top-of-the-range Prius. Toyota offers its own insurance, and if I've read your replies to recent letters correctly, you reckon this is probably better value because it...